KEY RESPONSIBILITIES → Identify, pitch, and onboard corporate clients for employee transportation requirements. → Develop service proposals, pricing models, and SLA frameworks tailored to client needs. → Serve as the primary relationship owner for all ETS clients — ensuring satisfaction and retention. → Coordinate with the internal Operations team to ensure on-ground service delivery meets committed standards. → Define the operational playbook for ETS including routing, driver allocation, escalation handling, and reporting. → Track revenue, margins, and operational KPIs for the ETS vertical and report to leadership. → Explore upsell opportunities and expand wallet share within existing client accounts.
WHAT WE'RE LOOKING FOR Must Have • 2–8 years of experience in B2B business development, preferably in fleet management, logistics, or facility services. • Proven track record of independently acquiring and managing corporate clients. • Strong commercial acumen — able to build P&L models, pricing structures, and business cases. • Excellent communication and negotiation skills with senior stakeholders at client organisations. Good to Have ◦ Prior experience in an ETS, cab aggregator, or fleet-based B2B service company. ◦ Network of HR, Admin, and Procurement contacts in Bengaluru's corporate ecosystem.