zouma consulting services - apac
Website:
zouma.ai
Job details:
We are seeking an experienced E-commerce Manager to lead and grow our UK e-commerce business. The ideal candidate will have a proven track record of driving online sales, managing commercial budgets, leading high-performing teams, and owning the overall brand strategy.
This role requires an individual with excellent communication and stakeholder management skills, strong commercial acumen, and the ability to collaborate with cross-functional teams to deliver business growth.
Key Responsibilities- Lead the overall e-commerce strategy and operations for the UK market.
- Own the commercial performance, revenue targets, budgets, and profitability of the online business.
- Take complete ownership of the brand, ensuring a consistent customer experience across all digital channels.
- Lead, mentor, and develop a high-performing e-commerce team while driving a culture of accountability and collaboration.
- Work closely with Marketing, Operations, Supply Chain, and Customer Service teams to achieve business objectives.
- Monitor sales performance, website metrics, and customer insights to identify growth opportunities.
- Develop promotional calendars, pricing strategies, and online merchandising plans.
- Analyze market trends and competitor activity to drive continuous improvement and innovation.
- Present business performance, commercial updates, and strategic recommendations to senior leadership.
Requirements- 5–8 years of experience in E-commerce, Digital Commerce, or Online Retail.
- Demonstrated experience managing commercial budgets, P&L, and revenue growth.
- Strong experience in people leadership, coaching, and performance management.
- Experience with brand ownership and developing customer-centric growth strategies.
- Excellent verbal and written communication skills, with confidence in interacting with UK-based stakeholders and cross-functional teams.
- Strong analytical, commercial, and problem-solving abilities.
- Experience with e-commerce platforms such as Shopify, Amazon, Magento, WooCommerce, or similar platforms is preferred.
- Ability to work in a fast-paced, target-driven environment.
Preferred Qualification- Bachelor's degree in Business, Marketing, E-commerce, or a related field.
- MBA is an added advantage.
Why Join Us?- Opportunity to lead a growing UK e-commerce business.
- Exposure to international markets and global brands.
- Competitive salary and career progression.
- Collaborative and growth-focused work culture.
Click on Apply to know more.
