Website:
starnovatechnologies.com
Job details:
🚀 E-Commerce Chat, Email & Voice Support Executive – US Process💰 Salary: ₹22,000 – ₹30,000/Month🎓 Freshers & Experienced Candidates Welcome📍 Pune | Work From Office🗣️ Excellent English Communication Required📩 Apply Now
Google Form:
https://docs.google.com/forms/d/e/1FAIpQLScSK35FzruxDoSoN9bqCz5GNuGc9QcxfKQeQtxpKY2cXh7H7Q/viewform
StarNova Technologies is hiring enthusiastic, customer-focused professionals for an E-Commerce Chat, Email & Voice Support Executive – US Process role.
If you are a fresher looking for your first international customer support opportunity or an experienced professional looking for better career growth, this is an excellent opportunity to join a professional work environment and build your career in international operations.
💼 Job Highlights
- 💰 Salary: ₹22,000 – ₹28,000 per month, based on communication skills, typing speed and overall performance
- 🎓 Freshers can apply
- 👨💼 Experienced candidates can apply
- 🇺🇸 International / US Process
- 💬 Chat & Email Support
- 📞 Voice Support whenever required
- 📍 Work From Office – Baner, Pune
- 🚀 Career growth opportunities
- 🏢 Professional corporate work environment
📌 Job Details
Position: E-Commerce Chat, Email & Voice Support Executive
Process: US E-Commerce
Job Type: Full-Time
Work Mode: Work From Office
Location: Nyati Emporius, Baner, Pune
Shift: 9:30 AM – 6:30 PM
Login: 8 hours net login
Salary: ₹22,000 – ₹30,000/month
🎯 Key Responsibilities
- Handle customer queries through Chat and Email Support.
- Assist US customers with product, order, delivery and purchase-related queries.
- Resolve customer concerns professionally and efficiently.
- Handle voice interactions whenever required.
- Provide accurate and customer-friendly information.
- Maintain accurate customer and interaction records in the CRM.
- Follow company SOPs and client-specific guidelines.
- Ensure a high standard of customer experience and service quality.
🎓 Eligibility
- Graduation is mandatory – Any stream.
- Freshers and experienced candidates are welcome to apply.
- Excellent English speaking and written communication skills are mandatory.
- Good listening and comprehension skills.
- Basic computer knowledge.
- Customer-focused attitude.
- Good problem-solving and communication skills.
- Ability to work from the office in Baner, Pune.
⭐ Preferred Skills
- Chat Support / Email Support experience.
- E-commerce or international customer support experience.
- Good typing speed and accuracy – 50+ WPM preferred.
- Basic MS Office knowledge.
- Ability to handle customers professionally.
- Comfortable working in a fast-paced professional environment.
🗣️ Important: English Communication
Since this is an international US process, candidates must have excellent English speaking and written communication skills.
Candidates should be confident in:
- Speaking with customers in English
- Understanding customer queries
- Writing professional emails and chat responses
- Handling customer situations calmly and professionally
Strong English communication can significantly improve your chances of selection.
📝 Selection Process
1. Application Screening
↓
2. HR Interview
↓
3. Client Interview
↓
4. Final Selection & Offer
👥 Who Can Apply?🌟 Freshers
If you are a graduate with excellent English communication skills and are looking to start your career in an international customer support / US process, you are welcome to apply.
💼 Experienced Professionals
Candidates with experience in customer support, chat support, email support, voice support or e-commerce can also apply.
E-commerce experience is preferred but NOT mandatory for freshers.
🚀 Ready to Start Your Career?
If you have excellent English communication skills, a customer-first attitude and the confidence to work in an international process, we would love to hear from you.
Email: hr@starnovatechnologies.com
Website: https://starnovatechnologies.com
📍 Location
Nyati Emporius, Baner, Pune
Join StarNova Technologies and take the next step in your customer support career! 🚀
Click on Apply to know more.
