Website:
jaurstudio.com
Job details:
Scope & Responsibilities
Purpose
Own the technical execution and optimisation of JAUR’s e-commerce ecosystem across Shopify, Klaviyo and the website, ensuring operational excellence, seamless launches and strong customer experience. Translate Brand & Marketing strategy and Growth objectives into effective digital execution.
1. Shopify Management
- Manage day-to-day Shopify operations, product uploads, variants, collections, tagging and merchandising
- Maintain catalogue, inventory visibility, pricing and product availability
- Manage homepage, navigation, banners, featured products and promotional updates
- Implement offers, discounts, bundles and gift-with-purchase initiatives
2. CRM & Klaviyo
- Build, deploy and QA CRM campaigns and templates
- Manage automated flows including Welcome, Abandonment, Post-Purchase, Winback and VIP
- Implement customer segmentation defined by Growth
- Manage scheduling, deliverability, testing and campaign deployment
- Track CRM performance, revenue attribution and flow effectiveness
3. Website Management & Optimisation
- Manage landing pages, homepage, collections, navigation and product merchandising
- Optimise search, product discovery, mobile experience and checkout
- Implement CRO recommendations and improve customer journeys
- Monitor site health, errors, broken links and overall functionality
4. E-commerce Analytics & SEO
- Monitor conversion, AOV, revenue, customer behaviour and product performance
- Identify opportunities and issues across the e-commerce funnel
- Manage on-site SEO including metadata, product/collection SEO, alt text and internal linking
- Coordinate technical SEO requirements
5. Campaign & Launch Execution
- Ensure products, collections, landing pages, promotions and CRM are launch-ready
- Implement campaign and promotional requirements across digital touchpoints
- Own pre-launch, launch and post-launch QA
6. Integrations & Technical Operations
- Manage Shopify, Klaviyo, GA4, Meta, Google, Reviews, Loyalty, Payment, Shipping and Analytics integrations
- Troubleshoot operational issues and coordinate with developers or external partners where required
7. Cross-functional Collaboration
- Work closely with Brand & Marketing on campaign and customer communication execution
- Work with Growth on conversion, retention and revenue objectives
- Collaborate with Creative, Project and external technical teams to ensure seamless delivery
Core ownership: Shopify | Klaviyo | Website | E-commerce Operations | CRM Execution | Merchandising | CRO | Analytics | Launch Execution
Ideal Candidate:
• 3–5 years of D2C e-commerce experience
• Strong hands-on experience with Shopify + Klaviyo
• Experience in e-commerce merchandising
• Strong ownership & attention to detail
• Immediate joiner / short notice preferred
Mumbai | On-site | WFO
Join JAUR Studio & help build the future of luxury jewellery e-commerce.
Click on Apply to know more.
