UltraTend
Website:
ultratend.com
Job details:
Digital Marketing Delivery Manager
Company: ULTRATEND || Location: Remote || Position Type: Full-Time
Job Summary:
ULTRATEND is seeking an experienced Digital Marketing Services Delivery Manager to drive business growth and ensure seamless service delivery for mid-market clients in the UK and US. The role requires a professional with 6-8 years of experience in service delivery and 3-5 years of proven success in business development. The manager will focus on acquiring and managing mid-sized clients for digital marketing, e-commerce development, and web solutions while leading the team and delivering exceptional project outcomes. A strong network of accounts in the UK or US is essential to generate order flow from the outset.
Key Responsibilities:
Business Development:
- Leverage your existing network of mid-market accounts in the UK or US to secure immediate business opportunities and generate order flow.
- Develop and execute strategies to acquire mid-sized clients for digital services, focusing on the UK and US markets.
- Build and maintain long-term client relationships, positioning ULTRATEND as a trusted partner.
- Identify and respond to client needs, market trends, and growth opportunities in digital marketing and e-commerce.
- Deliver compelling pitches, proposals, and presentations to secure high-value projects.
- Collaborate with the sales team to align business development efforts with company goals.
Service Delivery & Project Management:
- Manage end-to-end delivery of digital marketing, e-commerce, and web development projects, ensuring quality, timeliness, and cost efficiency.
- Serve as the primary point of contact for mid-market clients, addressing concerns and providing project updates.
- Oversee the implementation of digital marketing strategies (e.g., SEO, PPC, content marketing) and e-commerce solutions (e.g., Shopify, WooCommerce).
- Ensure client satisfaction through performance optimization and process improvements.
- Monitor and report on project KPIs, ensuring adherence to budgets and deadlines.
Team Recruitment and Leadership:
- Recruit, build, and mentor a high-performing team, including marketers, developers, and project managers.
- Integrate new hires with existing teams, fostering collaboration and a shared commitment to excellence.
- Provide leadership and direction to ensure team alignment with company goals and client expectations.
Qualifications:
- Experience:
- Minimum 6-8 years of experience in service delivery within digital marketing, e-commerce, or web development.
- 3-5 years of hands-on business development experience targeting mid-sized clients in the UK or US.
- Network: An established network of mid-market accounts in the UK or US is essential to generate immediate order flow.
- Market Knowledge: Expertise in working with mid-market clients in the UK and US, understanding their unique needs and expectations.
- Sales Expertise: Proven ability to identify, pitch, and secure high-value digital service contracts.
- Leadership: Demonstrated experience in recruiting, managing, and mentoring teams to achieve exceptional results.
- Technical Skills: Familiarity with tools like Google Ads, Google Analytics, HubSpot, Shopify, and WooCommerce.
- Communication: Strong written and verbal communication skills for client interaction, proposals, and presentations.
- Education: A bachelor’s degree in business, marketing, or a related field. Certifications in digital marketing or project management are a plus.
Key Competencies:
- Customer-First Approach: Dedication to understanding and exceeding client expectations.
- Entrepreneurial Spirit: A proactive, results-oriented mindset to drive business growth.
- Adaptability: Ability to handle complex projects and competing priorities in a dynamic environment.
- Leadership Skills: Ability to build and lead teams with a collaborative and strategic approach.
- Analytical Thinking: Skilled in analyzing market trends and improving project delivery processes.
What We Offer:
- Competitive compensation and benefits.
- Flexible working hours and a remote work setup.
- Opportunities to lead innovative projects for mid-market clients in the UK and US.
- A supportive and growth-focused work environment.
ULTRATEND is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment.
Click on Apply to know more.