Savino Del Bene
Website:
savinodelbene.com
Job details:
Job Purpose
To lead and manage Ocean Freight Operations across the assigned region, ensuring operational excellence, customer satisfaction, cost efficiency, profitability, and effective team performance.
Key Responsibilities:
- Manage Ocean Export operations across all branches in the assigned region.
- Ensure timely and accurate shipment execution, documentation, billing, and file closure.
- Monitor regional KPIs, productivity, revenue, GP, costs, and operational performance.
- Drive process standardization, SOP compliance, and continuous improvement.
- Manage relationships with shipping lines, vendors, CFS, transporters, and overseas agents.
- Handle critical customer escalations and ensure timely resolution of service issues.
- Work closely with Sales and KAM teams to support customer retention and business growth.
- Identify and control revenue leakages, operational losses, claims, and unnecessary costs.
- Provide regular operational MIS and performance updates to Senior Management.
Cualifications & Experience:
- Graduate in any discipline; qualification in Logistics/Supply Chain/International Trade will be an advantage.
- 6–10 years of relevant experience in Ocean Export Operations, preferably within a freight forwarding.
- Strong knowledge of ocean export documentation and shipping processes.
- Good understanding of shipping lines, Incoterms, BL procedures, and export compliance.
- Prior experience in team handling and operational supervision is preferred.
Core Competencies:
- Strong operational and problem-solving skills.
- Customer-focused approach.
- Team leadership and people-management skills.
- Excellent coordination and communication skills.
- Ability to work under pressure and manage multiple shipments simultaneously.
- Strong attention to detail and process orientation.
- Good working knowledge of MS Office and freight forwarding systems.
Click on Apply to know more.
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