MatBook
Website:
thematbook.com
Job details:
Job Title: Executive
Location: Gurgaon
Job Summary
We are looking for a Darkstore Executive to handle end-to-end darkstore operations, including inventory management, order fulfilment, and delivery fleet coordination. The role requires ensuring accurate stock levels, timely dispatch, and smooth last-mile delivery operations while maintaining operational efficiency and safety standards.
Key Responsibilities
1. End-to-End Warehouse Operations
● Oversee daily warehouse operations, including receiving, storage, picking, packing, and dispatch
●Ensure proper layout, space utilization, and process optimization
●Maintain warehouse cleanliness, safety, and compliance standards
●Implement SOPs for efficient workflow and operational control
2. Inventory Management
●Maintain accurate inventory records and stock reconciliation
●Monitor stock levels and coordinate replenishment
● Conduct periodic cycle counts and full physical audits
●Reduce shrinkage, damages, and inventory discrepancies
● Track slow-moving and fast-moving inventory
3. Order Fulfillment
●Ensure timely and accurate order processing and dispatch
●Monitor picking, packing, and shipment accuracy
● Coordinate with sales and operations teams for priority orders
●Maintain SLA for order fulfillment timelines
●Handle returns and reverse logistics
4. Delivery Fleet Management
●Manage delivery fleet scheduling and route planning
● Track deliveries and ensure on-time dispatch & delivery
● Coordinate with drivers and third-party logistics partners
●Monitor vehicle utilization, maintenance, and fuel usage
●Resolve delivery-related operational issues
5. Team Management
● Supervise warehouse staff, pickers, packers, and drivers
● Allocate daily tasks and monitor productivity
● Train team on SOPs and safety procedures
●Maintain discipline and performance standards
6. Reporting & KPIs
● Track daily dispatch, pending orders, and delivery status
●Monitor inventory accuracy and warehouse productivity
●Prepare operational reports and MIS
●Improve turnaround time and operational efficiency
Key Requirements
● 1-3 years of experience in darkstore, warehouse or logistics operations
● Strong knowledge of inventory management practices
●Experience managing delivery fleet or last-mile operations
●Familiarity with Excel
● Ability to work in a fast-paced operations/startup environment
Preferred Qualifications
●Experience in e-commerce / FMCG / distribution warehouse
●Experience in handling construction material
●Knowledge of barcode systems and warehouse automation
●Route planning and dispatch management experience
KPIs / Success Metrics
● On-time order fulfillment rate
●Inventory accuracy %
●Dispatch turnaround time
●Delivery SLA adherence
● Warehouse productivity
●Damage/shrinkage reduction
Click on Apply to know more.
