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Job details:
🚀 We're Hiring: Customer Support Executive
📍 Location: Gurgaon, Sector 58 (Work From Office)
💰 Salary: ₹2.4 – ₹3.0 LPA
At PURESTA Lifestyle Pvt. Ltd. (SkinQ & SkinQ Rx), we are building fast-growing D2C beauty brands focused on science-backed skincare and delivering an exceptional customer experience.
We are looking for Customer Support Executives who are genuinely passionate about customer support and enjoy interacting with customers, solving queries, and ensuring a seamless customer experience.
🔍 Key Responsibilities:
- Handle customer calls, emails, and WhatsApp queries related to orders, deliveries, returns, and dispatch status
- Coordinate with internal teams to ensure timely issue resolution
- Provide prompt and accurate updates to customers
- Maintain records of customer interactions and support activities
- Assist in day-to-day customer support operations
- Ensure a positive and professional customer experience
✅ What We're Looking For:
- Freshers or candidates with up to 6 months of experience
- Candidates who are genuinely interested in building a career in Customer Support should only apply
- Excellent verbal and written communication skills
- Strong coordination and follow-up abilities
- Basic knowledge of Excel and Google Sheets
- Ability to work from our Gurgaon (Sector 58) office
🌱 Why Join Us?
- Hands-on experience in a fast-growing D2C startup
- Learning and growth opportunities
- Mentorship from experienced professionals
- Collaborative and high-growth work environment
📩 Apply at: hr@puresta.in
Click on Apply to know more.