airvincible
Website:
airvincible.com
Job details:
Job Title: Customer Support Executive
Department: Customer Support / Operations
Location: Indore, Madhya Pradesh
Job Type: Full-Time
Joining: Immediate joiners preferred
Job Overview
We are looking for enthusiastic and customer-focused individuals to join our Customer Support team. The ideal candidate should have good communication skills, a positive attitude, and the ability to resolve customer queries efficiently.
Key Responsibilities
- Handle customer queries through voice, chat, and email channels.
- Provide accurate information and resolve customer concerns professionally.
- Maintain a high level of customer satisfaction and service quality.
- Follow company processes, guidelines, and service standards.
- Coordinate with internal teams to resolve customer issues.
- Maintain accurate records of customer interactions.
- Meet performance targets related to quality, productivity, and customer satisfaction.
Eligibility Criteria
- Qualification: 12th pass or graduate.
- Experience: Freshers and experienced candidates can apply.
- Communication: Average to good communication skills.
- Basic computer knowledge and typing skills.
- Ability to work in rotational shifts, if required.
- Willingness to work according to the assigned process and training schedule.
Skills Required
- Good interpersonal and problem-solving skills.
- Customer-focused approach.
- Patience and a positive attitude.
- Ability to work in a team.
- Willingness to learn and adapt to new processes.
Why Join Us?
- Opportunity to learn and grow.
- Supportive work environment.
- Career development opportunities.
- Interested candidates can apply directly or share their updated resumes with the recruitment team. Immediate joiners will be preferred.
Click on Apply to know more.