Website:
hijob.work
Job details:
Customer Support Assistant — Hiring
We are supporting a partner company in identifying a Customer Support Assistant to help manage client interactions and ensure a smooth support experience across communication channels.
This role is suited for someone who is responsive, organized, and comfortable assisting customers in a structured environment.
What you will be working on
• Responding to customer inquiries via chat, email, or other channels
• Assisting with resolving basic issues and escalating when needed
• Maintaining accurate records of customer interactions
• Supporting onboarding and general customer guidance
• Monitoring requests and ensuring timely responses
• Collaborating with internal teams to resolve customer concerns
What we are looking for
• Strong written communication and interpersonal skills
• Customer-focused and problem-solving mindset
• Ability to manage multiple conversations efficiently
• Attention to detail and organizational skills
• Comfortable working with digital tools and support systems
• Ability to work independently in a remote setup
Work format
• Full-time
• Remote or Freelance
Applications are reviewed as they are received.
Click on Apply to know more.
