FlexyPe
Website:
flexype.io
Job details:
🔥 About FlexyPe
FlexyPe is the full-stack infrastructure for eCommerce — powering identity, cart, checkout, and post-purchase experiences for 800+ D2C brands. We process ₹300 Crores+ GMV, have a 100M+ shopper identity network, and we're profitable and bootstrapped with a 15-person team. We're now entering our next growth phase and need someone who can sell the value to merchants who don't know they can get a better one yet.
We’re small, scrappy, and building the future. If you thrive in chaos, love wearing multiple hats, and want to leave fingerprints all over a rocketship, read on.
Role Overview
We’re looking for a dynamic Customer Success Specialist to join our team. This is a hands-on role where you’ll be the bridge between our product, tech team, and clients, ensuring smooth operations and exceptional customer experiences.
What You’ll Do: -
- Develop a deep understanding of our product, its features and benefits.
- Work closely with existing clients to understand their challenges and proactively resolve them.
- Collaborate with the tech team to address issues swiftly and efficiently.
- Assist in onboarding new clients, ensuring a seamless experience.
- Leverage your analytical eye to identify trends and suggest improvements.
- Keep the clients engaged.
What We’re Looking For
- Freshers are welcome! Past experience in eCommerce, Shopify or fintech is a bonus.
- Quick learners who can grasp the ins and outs of our product.
- Strong communication and problem-solving skills.
- A knack for analytics to understand customer pain points and recommend solutions.
- Self-starters with a customer-first mindset.
💸 Stipend: ₹10,000 to 20,000/month + Performance Bonuses
⏳ Duration: 6 months (Non-negotiable)
🚀 Full-time opportunity with a performance-based salary of ₹4 - 6 LPA after internship
Note: We work 6-days a week, apply only if you are actually ready for the hustle with the founding team.
Click on Apply to know more.
