FretBox
Website:
fretbox.in
Job details:
We're Hiring: Customer Success Executive (Hyderabad)
📍 Location: Hyderabad
💰 Compensation: ₹30,000 – ₹40,000 per month (depending on experience)
🎓 Experience: 0–3 years
FretBox is India's leading Hostel & Campus Residential Management Platform, trusted by universities serving 100,000+ students across the country.
As we continue expanding in South and onboarding new university partners, we are looking for a Customer Success Executive who is passionate about building relationships, solving problems, and helping customers succeed.
What You'll Do:
✅ Be the primary point of contact for assigned universities
✅ Conduct onsite product training sessions for university staff and administrators
✅ Support universities during implementation and day-to-day operations
✅ Build strong relationships with wardens, hostel teams, and management
✅ Coordinate with our product and support teams to resolve customer issues
✅ Ensure customers derive maximum value from the FretBox platform
Who Will Succeed in This Role?
✔ Excellent communication and interpersonal skills
✔ Strong customer-first mindset
✔ Comfortable working onsite at university campuses
✔ Eagerness to learn and grow in a fast-paced startup environment
✔ Ability to take ownership and proactively solve problems
✔ Prior experience in customer support, customer success, training, operations, or relationship management is a plus
This role is ideal for someone who enjoys meeting people, helping customers, and creating exceptional user experiences.
📧 Send your resume to: career@fretbox.in
Click on Apply to know more.