VOIZ | voizworks.com
Website:
voizworks.com
Job details:
🚨 WE’RE HIRING | CUSTOMER SUPPORT AGENT – CHAT & VOICE
📍 Location: Bangalore
💼 Experience: 1–3 Years
🎓 Qualification: Graduate
🏨 Preferred Background: Hospitality
💼 Employment Type: Full-time
We’re looking for customer-focused professionals with a hospitality background and excellent communication skills to join our Customer Experience team.
🔹 Key Responsibilities
• Handle customer queries and complaints through chat & voice
• Understand customer concerns and provide effective solutions
• Ensure first-contact resolution wherever possible
• Handle escalations with empathy and professionalism
• Coordinate with internal teams to resolve issues
• Maintain accurate CRM/case records
• Meet quality, resolution time and CSAT/NPS targets
🔹 What We’re Looking For
✅ 1–3 years of experience in hospitality
✅ Experience handling customers through voice & chat
✅ Excellent verbal and written communication
✅ Strong listening and problem-solving skills
✅ Customer-first attitude with a calm and professional approach
✅ Graduate in any discipline
📩 Interested candidates can apply/share their CV. on priyanka@voizworks.in
#Hiring #CustomerSupport #CustomerExperience #HospitalityJobs #CustomerServiceJobs #BangaloreJobs #ChatSupport #VoiceProcess #HospitalityProfessionals #ImmediateHiring #JobsInBangalore #HiringNow
Click on Apply to know more.
