Naukripay
Website:
naukripay.com
Job details:
Company Description Naukripay Group (Naukri Pay), founded in 2021 and headquartered in Kolkata, West Bengal, India, is a human resources and talent-solutions company focused on connecting job seekers with employers across multiple industries. The organization delivers customized HR services, including manpower support, project-based hiring, pre-screening, interviewing, training, and onboarding. Its team emphasizes measurable results, aiming to reduce attrition, improve employee performance, and support organizational growth through a nationwide network of qualified candidates. Naukripay Group is committed to empowering job seekers with transparent guidance and skill development while helping businesses meet key performance indicators and stay compliant with industry standards.
Role Description This is a full-time, on-site Telecaller role based in the Greater Delhi Area. The Telecaller will handle outbound and inbound calls to connect candidates with suitable job opportunities and support client hiring needs. Daily responsibilities include explaining job roles and requirements, updating candidate records in internal systems, and following up with prospects to ensure timely responses. The role also involves coordinating with the recruitment team, maintaining call logs and reports, and meeting call volume and conversion targets while providing clear and courteous communication.
Qualifications
- Strong verbal communication and active listening skills, with the ability to explain job details clearly and professionally.
- Customer service and relationship-management skills to handle queries, resolve basic issues, and build trust with candidates and clients.
- Basic computer and data-entry skills, including use of CRM or recruitment software, spreadsheets, and email.
- Time management and organizational abilities to manage high call volumes, follow up systematically, and meet daily targets.
- Ability to work on-site in the Greater Delhi Area and collaborate effectively with the local recruitment team.
- Prior experience in telecalling, call center, recruitment support, or sales support is preferred but not mandatory.
- Minimum educational qualification: Higher Secondary (10+2); a graduate degree is an advantage.
- Comfortable communicating in Hindi and basic English; additional regional languages are a plus.
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