ABRICKWRAPS CONSULTANCY LLP
Website:
abwrp.com
Job details:
WNS Global – Customer Support Executive, Pune
CTC CAN GO UPTO 35K IN HAND + INCENTIVES + PICK AND DROP + PF
Process: Voice / Chat
Experience: Min 6 months of International Voice/ Chat
Qualification: Graduate
Key Responsibilities
- Handle customer queries through Voice, Chat channels.
- Provide accurate and timely resolutions while maintaining high customer satisfaction.
- Follow process guidelines, SOPs and quality standards.
- Maintain proper documentation and update customer information.
Required Skills
- Excellent English communication and customer-handling skills.
- Good typing and written communication skills for Chat & Email.
- Basic computer knowledge and ability to work on multiple systems.
- Customer-focused attitude with good problem-solving skills.
- Willingness to work in rotational shifts / rotational week-offs.
Click on Apply to know more.
