Impetus Career Consultants
Website:
impetusconsultants.com
Job details:
Customer Service Executive – Personal Banker
Location - Pune
*** Face to Face Interview on Oct 17th (NO VIRTUALS)***
Mandatory Requirements:
- Excellent communication skills (10/10 verbal communication)
- Strong customer handling and relationship management skills
- Comfortable interacting with customers over calls and resolving queries
- Good interpersonal and problem-solving abilities
Preferred Requirements:
- BPO/Customer Service experience is mandatory
- Banking or financial services experience is an added advantage (not mandatory)
- 2+ years of experience in voice process is required.
Key Skills:
- Customer Service
- Customer Relationship Management
- Voice Process
- Query Resolution
- Cross-selling/Upselling (if applicable)
- Banking Products Knowledge (good to have)
Click on Apply to know more.
