Website:
misfitsouls.in
Job details:
Key Responsibilities
- Handle customer queries via WhatsApp, calls, email, and social media with prompt, professional responses.
- Resolve order, delivery, return, exchange, and refund issues while ensuring high customer satisfaction.
- Coordinate with logistics and operations teams to ensure timely issue resolution and order updates.
- Maintain accurate records of customer interactions and identify recurring issues to improve the overall customer experience.
About Company: At Misfit Souls, we're not just about toys - we're about shaping the future. Our mission is to empower young minds with science-backed, expertly designed toys that foster early development, creativity, and independent thinking.
We believe in raising leaders, not followers - giving children the tools they need to explore, learn, and grow into confident individuals.
Click on Apply to know more.