Health Prime
Website:
hpiinc.com
Job details:
🚀 Are you passionate about developing talent, enhancing communication skills, and driving employee success? We're looking for an experienced Process Trainer to join our Training team and make a meaningful impact on our workforce.
Key Roles & Responsibilities:
- Train assigned new hires both individually and as a group as needed on all functions as directed. 
- Conduct assessments for the trainees and publish the scores in the NHT update. 
- Evaluate training progress and competency of trainees.
- Immediately bring to the notice of the respective L1 training manager of any trainee behavioral issue.
- Record trainees’ attendance and publish it daily in the NHT update. 
- Maintain training summary report for each batch. 
- Update training module as per guideline change and keep L1 manager informed. 
- To Develop concise written training guidelines and processes for all department functional areas. 
- Maintaining and publishing daily class updates. 
- Attending Quality Meetings as required. 
- Co-ordinate with different operation leads/L1 Managers to deploy the trainees on floor. 
- Sending deployment emails. 
- Dealing with trainees’ escalations during training. 
- Support with additional responsibilities when not in a batch.
- Should have the ability to cross skill on other functions.
What we’re looking for:
- Graduate in any stream
- End-to-end RCM knowledge
- 4 -6 years of Revenue Cycle Management (RCM) experience
- Minimum 2 years of experience training new hire batches.
- Good English communication (reading, writing)
- Should be comfortable and familiar with virtual training.
- Understanding of US healthcare, HIPAA
- Is proficient with MS office skills
- Capable of executing tasks based on work instructions
📩 Interested candidates can share their profiles at priti.valmiki@hpiinc.com
Click on Apply to know more.