Website:
adeptise.com
Job details:
🔒 CONFIDENTIAL SEARCH | Senior Director – India Operations
Applicants must be willing to sign an NDA to initiate the role/client specific discussion.
Location: Hyderabad, India
Work Model: On-site / GCC leadership role
Experience: 15+ years
Industry Preference: Staffing / Recruitment / IT Services / GCC / Shared Services
Shift: US business hours / India night shift
Reporting: India & US Executive Leadership
About the Opportunity
We are conducting a confidential search for a Senior Director – India Operations to lead a large, multi-functional India Global Capability Centre supporting a global organization.
This is a high-ownership operating leadership role, suited to someone who has built, scaled, transformed or run a complex India GCC/shared-services environment and can operate comfortably across people, operations, compliance, finance, facilities and governance.
The successful leader will have end-to-end accountability for ensuring that the India operation is scalable, compliant, cost-efficient, safe and operationally resilient, while serving as a key partner to senior leadership across India and the US.
Key Areas of Ownership
The Senior Director will oversee multiple functional leaders across:
HR Operations & Compliance
- Employee lifecycle
- Payroll inputs and statutory compliance
- HRIS, policies, exits and employee documentation
- Labour law and regulatory compliance
HR Business Partnering & Employee Experience
- Business partnering
- Performance management
- Employee relations and grievances
- Engagement, retention and culture
- Succession and talent planning
Internal Talent Acquisition
- India-wide internal hiring
- Lateral and campus recruitment
- Employer branding
- Hiring productivity, cost and quality
Facilities, Administration & Security
- Workplace and infrastructure
- Vendors and service partners
- Transport and security
- Business continuity and disaster recovery
- Fire and life-safety readiness
Compliance, Governance & Employee Safety
- Labour and statutory compliance
- POSH
- Night-shift compliance and safety
- Internal controls and audit readiness
- Labour-code readiness
- Employee/candidate data protection
Finance & Business Operations
- India operating budgets
- Cost management
- Forecasting and variance management
- Finance operations and controls
- GST/TDS and audit coordination
- Support for new-site expansion
The role also carries responsibility for building a strong operating rhythm through SLAs, SOPs, dashboards, governance mechanisms, process improvement and automation.
Senior_Director_India_Operations
What We Are Looking For
The ideal candidate will bring:
15+ years of progressive leadership experience, including significant experience leading a multi-functional India operation or shared-services/GCC environment.
Strong preference for candidates who have:
- Led an India GCC/shared-services operation of 300+ employees
- Worked in staffing, recruitment, IT services, BPO/GBS or a similar 24x7 operating environment
- Built or scaled an India operation from the ground up
- Managed multiple functional leaders rather than a single HR function
- Transitioned processes from international/global teams into India
- Operated with senior stakeholders across India and the US
- Hands-on understanding of Indian labour law and statutory compliance
- Strong experience with POSH, labour codes, audits and governance
- Managed night-shift operations and employee safety frameworks
- Worked closely with Finance/CFO leadership on budgets, cost and controls
- Led high-volume internal recruitment
- Driven automation, process transformation and operational excellence
The source brief specifically calls for experience with US-to-India process transitions, documented knowledge transfer/SOPs, 24x7 operations, Indian labour compliance, finance partnership and internal TA at scale.
Leadership Profile
We're looking for a builder and operator, not simply a functional HR leader.
You should be comfortable walking into a complex environment, establishing structure, creating accountability, fixing broken processes, developing functional leaders and establishing a predictable operating model.
The role requires someone who is:
- Commercially minded
- Operationally rigorous
- Strong on governance and compliance
- Comfortable with ambiguity
- Data-driven
- Executive-facing
- Calm under pressure
- Comfortable working across US time zones
- Willing to be visible in a 24x7 operating environment
Important — Confidential Search
This is a confidential leadership mandate.
To protect the client's identity and the sensitive nature of the assignment:
- Client identity will not be disclosed at the initial screening stage
- Compensation details will be shared only with shortlisted candidates
- Detailed business context will be shared progressively
- An NDA will be required before disclosure of confidential client information
- Candidates will be expected to maintain strict confidentiality throughout the process
Please do not apply if you are unwilling to sign an NDA as part of the selection process.
Click on Apply to know more.
