parentune.com
Website:
parentune.com
Job details:
Job Title: Community Leader
Location: Gurgaon (Work from Office)
Type: Full-time
Experience: 2–4 years
Reports To: Content Head
Why This Role Exists
Behind every great parent is a strong support system.
At Parentune, we’re building that system—day in, day out.
The Community Leader role sits at the heart of this mission. You're not here to just “moderate” a forum. You’re here to build a real-time, high-trust, high-retention parent community—across platforms, age buckets, and needs.
From resolving queries at record speed to running expert-led sessions and scaling parent-to-parent conversations, this role is for someone who wants to create daily value—and see that value reflected in a parent’s relief, action, and return.
What You’ll Own
- End-to-end parent engagement across age buckets (Pregnancy, Newborn, Toddler, School-Going).
- CSE team leadership across English, Hindi, and regional touchpoints, managing Daily Sheets and Response Time standards.
- Onboarding and logistics for Doctors, Experts, video shoots, blog reviews, and "Ask Doctor" sessions.
- Community recognition initiatives (such as Parentune ProParent) and brand campaigns (e.g., Sebamed, Nestle) with activity trackers and payouts.
- Monetization alignment for Parentune Pro/Plus memberships, paid expert sessions, and courses.
- Who You Are
- A community-first thinker - you know the difference between reach and retention
- Sharp at listening - you decode what parents don’t say
- Fast, dependable, and detail-obsessed - you follow through on every conversation thread
- You’ve run WhatsApp or app communities, and you know what makes users come back
- You’re at ease speaking with Parents, Doctors, and Experts and can hold your ground
Bonus if You’ve
Worked in a startup, maternal/healthcare brand, have built communities, and have an expert onboarding background, are a parent yourself - you’ll know exactly what we mean when we say “frazzled mom at 2 AM”
Why This Role Matters
Parentune is India’s most trusted parenting community. The work you do here impacts real decisions made by real parents—for their child’s health, nutrition, wellbeing and development.
This isn’t a passive role. It’s the difference between a parent feeling lost, and a parent feeling understood and supported.
What You’ll Get
High ownership, clear impact, and direct visibility with Leadership
Opportunities to grow into team leadership and growth pathways
A fast-moving, feedback-driven environment where you can initiate, learn, and scale
Competitive salary and the chance to work on something that truly matters
Before You Apply
* This is a full-time, on-site role based at our Gurgaon office.
* We are seeking dedicated professionals who are fully aligned with an in-office collaborative environment; remote, freelance, or consulting arrangements are not available for this position.
* If you are passionate about building high-trust support ecosystems for Indian parents at scale and driving impactful community engagement, we look forward to receiving your application.
Let’s create the future of parenting support, together.
Click on Apply to know more.
