Website:
magresourcerevolution.com
Job details:
Company Description MAG Resources Revolution provides end-to-end business support services that help organizations grow, scale, and succeed. The company’s expertise covers Human Resources, Recruitment, Corporate Training, Software Development, and Business Consulting. By handling critical support functions, MAG Resources Revolution enables clients to focus on their core business operations and strategic initiatives. Team members work in a collaborative, service-oriented environment that emphasizes quality delivery, client satisfaction, and continuous improvement.
Role Description The CoE Practice Head is a full-time, on-site role based in Chennai, responsible for leading and managing a Center of Excellence within MAG Resources Revolution. This role oversees practice strategy, service delivery, and performance, ensuring alignment with organizational goals and client expectations. Day-to-day activities include defining practice standards and methodologies, supervising practice teams, reviewing project plans and outcomes, and providing guidance on complex engagements. The CoE Practice Head collaborates with cross-functional leaders in HR, recruitment, training, software development, and consulting to design integrated solutions, drive innovation, and optimize operational efficiency. The role involves managing key client relationships, monitoring practice metrics, identifying opportunities for growth, and mentoring team members to build capabilities and maintain high-quality service levels.
Qualifications
- Strategic practice leadership skills, including experience in leading a Center of Excellence, defining service offerings, and driving continuous improvement.
- Operational management capabilities, such as resource planning, performance monitoring, process optimization, and budget oversight.
- Client and stakeholder management skills, including relationship building, expectation management, and executive-level communication.
- People leadership experience with team coaching, talent development, conflict resolution, and fostering an inclusive, high-performance culture.
- Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make informed decisions.
- Background in one or more relevant domains (Human Resources, Recruitment, Corporate Training, Software Development, or Business Consulting) is highly beneficial.
- Excellent written and verbal communication skills, with proficiency in presenting complex ideas clearly to diverse audiences.
- Bachelor’s degree in Business, Management, Technology, or a related field; advanced qualifications (MBA or equivalent) are an advantage.
- Ability to work on-site in Chennai and collaborate effectively with multidisciplinary teams in a fast-paced environment.
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