VILLA MAYA
Website:
villamaya.in
Job details:
The Cluster Food & Beverage (F&B) Manager is responsible for managing and overseeing the overall Food & Beverage operations of Villa Maya and Bakers Arch – A Garden Café. The role ensures operational excellence, profitability, brand consistency, and exceptional guest experience across both properties.
Visit us: villamaya.in | bakersarch.in
Key Responsibilities:
1. Operations Management
- Oversee daily restaurant and café operations at both properties.
- Ensure service quality, hygiene standards, and SOP compliance.
- Conduct regular operational audits and quality checks.
- Maintain consistency in food presentation and service delivery.
- Good knowledge on wine and beer F&B service and operations.
- Should be aware of FSSAI norms.
2. Financial & Cost Control
- Prepare and monitor annual budgets and monthly forecast.
- Control food cost, beverage cost, and operational expenses.
- Analyze P&L statements and implement corrective strategies.
- Drive revenue growth through strategic planning.
3. Guest Experience & Brand Stand
- Ensure exceptional guest satisfaction and service standards.
- Address guest complaints promptly and professionally.
- Monitor and manage online reviews and brand reputation.
- Maintain brand identity of both fine dining and café concepts.
4. Team Leadership & Development
- Lead, mentor, and train F&B teams for both properties.
- Conduct performance reviews and set KPIs.
- Ensure proper manpower planning and staff scheduling.
- Coordinate recruitment and skill development programs.
5. Sales & Business Development
- Collaborate with marketing for promotions, events, and seasonal campaigns.
- Increase banquet, event, and catering revenue.
- Develop innovative strategies to enhance guest football.
- Support cross-promotion between Villa Maya and Bakers Arch.
- Plan with the team on festivals and events that would enhance our guest experience.
6. Inventory & Vendor Management
- Oversee procurement and vendor negotiations
- Ensure stock control and wastage minimization.
- Conduct monthly inventory and compliance audits.
Key Skills:
- Strong leadership & people management
- Financial and budgeting expertise.
- Excellent communication and guest handling ability.
- Strong operational planning & execution skills.
- Knowledge of food safety and statutory compliance.
Performance Indicators:
- Revenue & profitability growth.
- Cost control efficiency.
- Guest satisfaction Index.
- Staff productivity & Retention
- Compliance & Audit results.
Education Qualification:
- Bachelor’s Degree / Diploma in Hotel Management or Hospitality.
- 8–12 years of F&B operational experience.
- Minimum 3–5 years in Managerial or Cluster Role.
Job Location: Thiruvananthapuram, Kerala
Those who are willing to relocate to Thiruvananthapuram need only apply.
Click on Apply to know more.
