- Location
- Roorkee, Uttarakhand, India
- Job type
- Full-time
About the role
Crest Property Solutions Private Limited
Website:
crestproperty.in
Job details:
Job Title: Club House Executive
Location: Andheri
Reporting to: Property Manager
Salary range: 39k net take home
Section I: Job Purpose
Overall Role Objective
- Clubhouse Executive is expected to conduct him/herself professionally and with tact, empathy and diplomacy, acting in accordance with the club’s core values at all times.
Section II: Key Responsibilities and Accountabilities of the role
Role
Key Accountabilities
- Manage entire Club facilities including recreation spaces like indoor games room, swimming pool, tennis court, banquets etc.
- Independent responsibility to manage housekeeping, security and maintenance of equipment for the Club.
Operational Accountabilities
- Manage Club operations independently with support staff and deliver excellent experience to guests and residents
- Implement guidelines for recreation areas
- Maintain all amenities in top quality
- Prepare snag lists and get it rectified on priority
- Minimise breakdowns with help of preventive checking and timely servicing of equipments
- Implement best practices and SOP for operating of equipments by Club staff
- Provide feedback on customer queries and update customers promptly
- Manage booking of facilities effectively by confirming with customers availability and requite charges collected before the use
- Issue receipt for payment collected
- Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team.
- Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc.
MIS and Reporting
- MIS generation and Reporting on daily, weekly and monthly basis
- Reconcile club income and deposits with accounts team monthly and get sign off
- Prepare monthly review deck for management review
Brand & Relationships
- Establish relations with guest ability to perform required role in emergency.
Section III: Knowledge, Experience & Skills
Educational Qualifications
Bachelors in Hospitality / Hotel management from reputed institute or Any Bachelors
Experience
Total Experience of 3+ years in premium residential properties or Club Management
Key Competencies
Experience of customer facing role is a plus, attention to detail, team player, excellent written and oral communication skills, well presentable and outgoing personality
Click on Apply to know more.
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