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# JOB DESCRIPTION – CLOSING MANAGER
**Company:** Aura Realtors
**Department:** Sales & Closing
**Designation:** Closing Manager
**Location:** Navi Mumbai
**Experience:** 3–10 Years in Real Estate Sales
**CTC:** ₹4-6 LPA
## About the Role
We are looking for an experienced and result-oriented **Closing Manager** to lead the closing team and drive revenue through successful conversion of qualified leads into bookings.
The ideal candidate should have strong knowledge of the **Navi Mumbai real estate market**, excellent negotiation skills, and a proven track record of achieving sales targets.
## Key Responsibilities
### 1. Sales & Closures
* Drive the team towards achieving **monthly and quarterly booking targets**.
* Handle and close high-value and critical sales cases.
* Convert qualified leads and site visits into successful bookings.
* Maintain strong follow-up with prospective clients until closure.
* Negotiate effectively with clients while maintaining company pricing and commercial policies.
* Ensure smooth coordination from site visit to booking and payment confirmation.
### 2. Team Management
* Lead, motivate, and monitor the Closing Sales Team.
* Allocate leads and ensure proper follow-up by team members.
* Conduct daily sales reviews and track individual performance.
* Identify performance gaps and implement corrective action plans.
* Coach team members on objection handling, negotiation, and closing techniques.
* Ensure discipline, attendance, CRM updates, and sales reporting within the team.
### 3. Customer & Client Management
* Handle premium and high-value clients personally wherever required.
* Understand client requirements, budgets, and purchase motivations.
* Resolve client objections and concerns professionally.
* Maintain strong relationships with clients throughout the sales cycle.
* Ensure a positive customer experience during the booking process.
### 4. CRM & Reporting
* Ensure **100% CRM compliance** for leads, follow-ups, site visits, and bookings.
* Review daily and weekly sales pipelines.
* Track:
* Leads received
* Calls & follow-ups
* Site visits
* Negotiations
* Booking pipeline
* Closures
* Payment status
* Submit daily/weekly sales reports to management.
* Analyse conversion ratios and identify opportunities to improve team performance.
### 5. Coordination
* Coordinate closely with **Sourcing, Presales, Marketing, CRM, and Accounts teams**.
* Ensure proper handover of qualified leads to the closing team.
* Coordinate with management for pricing approvals, discounts, and exceptional commercial cases.
* Ensure documentation and booking formalities are completed accurately.
## Key Performance Indicators (KPIs)
* Monthly booking target achievement
* Team revenue achievement
* Individual closure performance
* Lead-to-site-visit conversion
* Site-visit-to-booking conversion
* Lead follow-up efficiency
* Collection/payment conversion
* CRM compliance
* Team productivity and retention
## Candidate Requirements
* **5–10 years of experience in real estate sales**, preferably residential real estate.
* Minimum **2–3 years of team-handling/managerial experience** preferred.
* Strong understanding of the **Navi Mumbai real estate market**.
* Proven track record of achieving sales targets.
* Excellent communication, negotiation, and closing skills.
* Strong leadership and team-management abilities.
* Ability to handle pressure and deliver aggressive sales targets.
* Strong customer relationship management skills.
* Proficiency in CRM and sales reporting tools.
* Candidate should be target-oriented, commercially aware, and highly proactive.
## Preferred Background
Candidates from **reputed real estate developers, channel partners, or residential real estate companies** will be preferred.
Experience in selling projects across **Navi Mumbai / Thane / MMR** will be an added advantage.
## What We Expect
We are looking for someone who can **own the complete closing function**, build a high-performing sales team, personally handle important negotiations, and consistently deliver bookings and revenue.
**If you are a strong closer with proven real estate sales leadership experience, we would like to hear from you.**
Click on Apply to know more.