Website:
shrievent.com
Job details:
Company Description Shri Events is a leading event management company in India, known for delivering professionally executed corporate, luxury, and large-scale events. Founded in 2012 and headquartered in Lucknow, the company has grown into a pan-India brand with a presence across multiple cities. Shri Events specializes in corporate events, brand launches, luxury weddings, live shows, sports events, and experiential activations, offering end-to-end solutions from concept to execution. The company has partnered with prominent brands such as Panasonic, Sony, Syngenta, Corteva, and organizations under the Ministry of Power, earning recognition including Best Product Launch Company of the Year. Guided by a mission to create flawless and memorable experiences, Shri Events combines creativity and precision to be a trusted partner for clients nationwide.
Role Description This is a full-time, on-site role for a Client Servicing Executive in the event industry, based in Lucknow. The Client Servicing Executive will manage day-to-day client interactions, understand client requirements, and translate them into detailed event briefs for internal teams. Responsibilities include coordinating with production, creative, logistics, and operations teams to ensure timely and accurate execution of events, as well as preparing and delivering presentations, proposals, and post-event reports. The role involves overseeing project timelines, maintaining client satisfaction, addressing queries or issues promptly, and supporting on-ground event execution when required. The Client Servicing Executive will also contribute to building long-term relationships, identifying opportunities for account growth, and ensuring consistent service quality aligned with Shri Events’ standards.
Qualifications
- Strong client-facing capabilities, including Client Services and Client Relations skills, with the ability to build trust and maintain long-term partnerships.
- Proficiency in Customer Service, with a focus on responsiveness, problem-solving, and delivering a positive client experience at every touchpoint.
- Experience in Account Management, including managing multiple projects, tracking deliverables, and supporting account growth within the event or related industries.
- Ability to create and deliver professional Presentations, proposals, and reports, with clear communication and attention to detail.
- Excellent verbal and written communication skills, and strong interpersonal skills for working with cross-functional teams and external stakeholders.
- Proven organizational and time-management skills, with the ability to work in a fast-paced, deadline-driven environment and support on-ground event operations.
- Prior experience in event management, marketing, or client servicing is preferred; a bachelor’s degree in business, communications, marketing, or a related field is beneficial.
- Comfort with basic office and collaboration tools (e.g., MS Office, email, presentation software) and willingness to travel for events as needed.
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