NoBrokerHood
Website:
nobrokerhood.com
Job details:
About NoBrokerhood,
NoBrokerHood, a part of NoBroker Technologies Pvt.Ltd. Our founders understood the need to have a tech-enabled
visitor and community management system, that aims to make life convenient, hassle-free, and secure for the
residents of a gated community. Thus, NoBrokerHood was launched. NoBrokerHood is a smart visitor, society and
accounting management system. From our start in late 2018, NoBrokerHood is currently securing 20,000+ societies
under its hood. From catering to all the society needs like complaint management, gate entry, maintenance bill
payments, digital notice board, it also has features like Marketplace, home services and more. NoBrokerHood goes
beyond visitor and gate management — delivering an end-to-end community experience that empowers residents
and management committees with digital convenience, revenue growth, and future-ready innovation.
About the role:
The Business Account Manager is responsible for managing and nurturing existing client relationships, driving
timely renewals, and identifying upselling opportunities within the assigned territory. This role blends client
servicing with on-ground sales execution, ensuring smooth operational delivery and strong engagement with RWAs
and builders to enhance client satisfaction
Job Description:-
1. Account Management
● Manage and retain existing client accounts to ensure high satisfaction and timely renewals.
● Identify and execute upselling and cross-selling opportunities to increase revenue share.
2. Client Servicing
● Serve as the single point of contact for all client needs, ensuring prompt issue resolution.
● Minimize churn by maintaining consistent communication and proactive problem-solving.
3. Field Operations
● Conduct 5–6 productive client meetings daily within the assigned territory.
● Start and end the day from the field, ensuring strong client visibility and responsiveness.
4. Relationship Management
● Build long-term, trust-based relationships with RWAs, Builders, and Facility Managers.
● Represent NoBrokerHood with professionalism and credibility in every interaction.
5. Reporting & Compliance
● Log all meetings, visits, and follow-ups accurately in the company’s CRM/mobile app.
● Adhere to all operational processes, compliance norms, and daily reporting guidelines.
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