Website:
legxi.co
Job details:
Company: LEGXI Originals Pvt. Ltd.
Location: Gurugram, Haryana
Designation: Client Relationship Executive ( Customer Support & Sales)
Employment Type: Full-Time
Experience: 6 Months – 1 Year
Salary: ₹20,000 – ₹30,000 per month + Performance Incentives up to ₹20,000
About Legxi
LEGXI Originals is a premium collectibles brand specializing in officially licensed, authenticated, and limited-edition sports memorabilia. We serve collectors, sports enthusiasts, corporate clients, and premium customers by delivering exceptional products and world-class customer experiences.
Job Summary
LEGXI Originals is looking for a passionate and customer-focused Client Relationship Executive to join our growing team. This role is a blend of Customer Support, Client Relationship Management, and Sales. The ideal candidate should be an excellent communicator with strong English fluency, capable of handling premium and high-profile clients while identifying opportunities to drive sales and build long-term customer relationships.
If you enjoy interacting with people, solving customer queries, and converting conversations into business opportunities, we'd love to hear from you.
Key Responsibilities
- Manage end-to-end client interactions through calls, emails, WhatsApp, and other communication channels.
- Handle premium and high-profile clients with professionalism and confidence.
- Provide timely resolutions to customer queries, concerns, and service requests.
- Build and nurture long-term relationships with existing and prospective clients.
- Understand customer requirements and recommend suitable products to maximize customer satisfaction.
- Convert customer inquiries into sales opportunities through consultative selling.
- Follow up with leads and existing customers to generate repeat business.
- Coordinate with internal teams for seamless order processing, dispatch, and issue resolution.
- Maintain accurate customer records and interaction history.
- Ensure an exceptional customer experience while achieving individual sales targets.
Required Skills
- Excellent verbal and written communication skills in English.
- Strong client handling and relationship management abilities.
- Confident in dealing with premium, corporate, and high-profile clients.
- Strong negotiation, persuasion, and sales skills.
- Customer-centric mindset with excellent problem-solving abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Good knowledge of MS Office.
Qualification
- Bachelor's degree in any discipline.
- 6 months to 1 year of experience in Customer Support, Client Servicing, Customer Success, Relationship Management, or Sales.
Preferred Experience
Candidates with experience in any of the following will be preferred:
- B2B Sales
- Agency Sales
- Client Relationship Management
- Customer Success
- Client Servicing
- Account Management
- Premium Retail, Luxury Brands, Hospitality, or E-commerce
Compensation and Benefits
- Salary: ₹20,000 – ₹30,000 per month (Based on experience and interview performance)
- Performance Incentives: Up to ₹20,000 per month
- Fast-track career growth opportunities.
- Exposure to premium products and high-profile clientele.
- Dynamic, collaborative, and performance-driven work environment.
- Learning and development opportunities to enhance client relationship and sales skills.
Why join Legxi
- Work with one of India's emerging premium sports collectibles brands.
- Engage with collectors, corporate clients, sports enthusiasts, and premium customers.
- Develop expertise in customer success, client relationship management, and consultative sales.
- Attractive earning potential through a competitive salary and performance-based incentives.
- Be part of a fast-growing company where your performance directly contributes to business success.
Click on Apply to know more.
