Website:
arkabroad.xyz
Job details:
Company: ARK Abroad
Position: Client Engagement Intern
Employment Type: Internship
Work Mode: Remote
Experience: Freshers / 0–1 year
Duration: 2 Months
Location: Remote / Work from Home
About ARK Abroad
ARK Abroad is an overseas education and career guidance organization helping students and professionals explore international education opportunities. We work closely with aspiring students to understand their goals, provide relevant guidance, and support them throughout their journey.
We are looking for an enthusiastic and people-oriented Client Engagement Intern who can build meaningful relationships with prospective students, understand their requirements, and ensure a smooth and positive client experience.
Key Responsibilities
Connect with prospective students through calls, WhatsApp, Instagram, LinkedIn, and other communication channels.
Understand students' academic background, career goals, preferred countries, courses, and requirements.
Respond to client queries professionally and provide accurate initial information.
Follow up consistently with prospective clients and maintain regular communication.
Build strong relationships with leads and keep them engaged throughout the counselling process.
Coordinate with the counselling/admissions team to ensure timely handover of qualified leads.
Maintain accurate records of conversations, follow-ups, lead status, and client requirements.
Update CRM/lead trackers on a regular basis.
Schedule counselling calls or meetings between prospective students and the relevant team members.
Identify potential high-intent leads and escalate them to the appropriate team.
Collect client feedback and share recurring concerns or requirements with the team.
Meet daily/weekly engagement and follow-up targets.
Represent ARK Abroad professionally across all communication channels.
Required Skills
Excellent verbal and written communication skills.
Strong interpersonal and relationship-building abilities.
Confident and comfortable speaking with students and parents.
Good follow-up and persuasion skills.
Active listening and problem-solving ability.
Basic knowledge of MS Excel/Google Sheets and CRM tools.
Comfortable using WhatsApp, Instagram, LinkedIn, and other digital communication platforms.
Self-motivated and capable of working independently in a remote environment.
Good time-management and organizational skills.
Willingness to learn about overseas education and study-abroad processes.
Who Can Apply?
Students pursuing or recently completed a degree in Business, Management, Marketing, Communications, HR, or a related field.
Fresh graduates looking to build a career in Client Engagement, Sales, Business Development, Customer Success, or Education Consulting.
Candidates with internship or part-time experience in customer service, sales, telecalling, counselling, or business development will be preferred.
Candidates with strong communication skills and a positive attitude are encouraged to apply even without prior experience.
Performance Expectations
The intern will be evaluated on:
Number and quality of client interactions.
Follow-up consistency.
Lead engagement and conversion support.
Response time and communication quality.
CRM/lead tracker accuracy.
Achievement of assigned weekly/monthly targets.
Team coordination and professionalism.
Client satisfaction and overall engagement quality.
What You Will Gain
Practical experience in client engagement and business development.
Exposure to the overseas education industry.
Hands-on experience working with leads and prospective international students.
Training in professional communication, follow-ups, CRM management, and client handling.
Opportunity to develop sales, negotiation, relationship-management, and customer-success skills.
Experience working in a fast-paced remote work environment.
Potential opportunity for a full-time position based on performance and business requirements.
Ideal Candidate
We are looking for someone who is confident, energetic, communicative, target-oriented, and genuinely enjoys interacting with people.
If you are someone who can turn a conversation into a relationship and a lead into a meaningful opportunity, we'd love to have you join ARK Abroad.
Apply Now and Start Your Journey with ARK Abroad!
Work Location: Remote
Click on Apply to know more.
