We are looking for an experienced Head - Water & Utilities to take end-to-end ownership of the campus water and wastewater infrastructure supporting a MVA & All Is Well.
The role will be responsible for the reliable, safe and efficient operation of an approximately 4 MLD water ecosystem, covering raw-water sourcing, WTP, RO/softener systems, water storage and distribution, STP/ETP, treated-water reuse, rainwater harvesting, water-quality management and conservation.
The individual will ensure 24×7 uninterrupted water availability, particularly for critical hospital operations, while driving water efficiency, sustainability, compliance and operational cost optimization.
Key Responsibilities
1. Water Supply & Treatment
- Manage the complete water supply and treatment cycle from source to end-user.
- Operate and monitor WTP, filtration, chlorination/disinfection and associated treatment systems.
- Manage raw-water sources including municipal supply, borewells and tankers, as applicable.
- Ensure adequate treated-water storage and uninterrupted supply across the campus.
- Monitor critical water-quality parameters including pH, TDS, hardness, turbidity, residual chlorine and microbiological parameters.
- Ensure potable-water quality meets applicable standards and institutional requirements.
- Manage RO, softener and other specialized water-treatment systems.
2. Hospital Water Infrastructure
- Ensure 24×7 uninterrupted water supply to the 350-bed hospital.
- Manage water requirements for critical areas including OT, ICU, laboratories, dialysis, CSSD, laundry and other clinical/utility areas.
- Coordinate with Hospital Operations, Infection Control, Biomedical Engineering and Facility teams.
- Maintain emergency water availability and contingency arrangements for equipment failure, power outages or disruption of primary water sources.
3. STP / ETP & Wastewater Management
- Manage day-to-day operation and performance of STP/ETP systems.
- Monitor sewage generation, treatment efficiency and treated-water quality.
- Maximize reuse of treated wastewater for:
- Flushing
- Landscaping
- Cooling/HVAC applications
- Other approved non-potable applications
- Monitor sludge generation, handling and disposal.
- Ensure wastewater-treatment systems operate within applicable regulatory limits.
4. Water Distribution & Pumping Systems
- Manage the complete campus water-distribution network.
- Oversee:
- Raw-water pumps
- Transfer pumps
- Booster pumps
- Domestic-water pumps
- STP/ETP pumps
- Flushing-water systems
- UG/OH tanks and sumps
- Develop preventive-maintenance schedules for pumps, tanks, valves, pipelines and associated equipment.
- Maintain adequate standby capacity for critical equipment.
5. Water Consumption & Efficiency
- Establish a daily water balance for the entire campus.
- Track source-wise consumption across:
- Hospital
- School
- Hostels/residences
- Landscaping
- Utilities
- Other facilities
- Implement bulk and zone-level metering.
- Identify abnormal consumption, leakages and system losses.
- Develop initiatives to reduce freshwater consumption and tanker dependency.
- Drive maximum feasible utilization of recycled water.
6. Sustainability & Water Conservation
- Lead the campus Water Conservation & Sustainability Program.
- Implement:
- Rainwater harvesting
- Groundwater recharge
- Treated-water reuse
- Leakage reduction
- Smart metering
- Water-efficiency initiatives
- Establish water-consumption benchmarks for major campus facilities.
- Identify opportunities for reduction in water and treatment-chemical costs.
7. Maintenance & Reliability
- Develop and execute preventive and predictive maintenance programs.
- Ensure high uptime of all critical water infrastructure.
- Maintain critical spares and emergency-response plans.
- Coordinate with OEMs, AMC partners and specialist contractors.
- Lead troubleshooting and breakdown resolution.
8. Compliance & Documentation
- Ensure compliance with applicable water, wastewater and environmental regulations.
- Maintain records for:
- Water consumption
- Borewell extraction
- Tanker supply
- WTP/STP/ETP operations
- Water-quality testing
- Chemical consumption
- Sludge disposal
- Equipment maintenance
- Calibration and inspections
- Prepare periodic operational and management reports.
9. Team & Vendor Management
- Lead WTP/STP operators, technicians, plumbers and utility personnel.
- Plan 24×7 manpower coverage.
- Manage AMC/O&M vendors and specialist agencies.
- Monitor vendor performance against agreed SLAs.
- Ensure staff follow safety, SOP and operational protocols.
Qualification
Essential
- B.E./B.Tech in Civil, Environmental, Mechanical or Chemical Engineering.
- 5–15 years of relevant experience in large-scale water/wastewater infrastructure.
- Hands-on experience in WTP, STP/ETP, RO, pumping, storage and water-distribution systems.
- Experience managing minimum 2 MLD water infrastructure; 4 MLD+ preferred.
- Strong experience in preventive maintenance, vendor management and team supervision.
Preferred
- Experience in a hospital, residential school, university, hotel, township or large institutional campus.
- Experience managing 24×7 critical utility operations.
- Knowledge of hospital water-quality and wastewater requirements.
- Experience with water conservation, recycling and rainwater-harvesting systems.
- Exposure to BMS/SCADA, automated water metering and utility dashboards.
Ideal Candidate Profile
The ideal candidate is a hands-on water and utilities professional who has managed large, complex institutional infrastructure rather than only building-level plumbing operations.
The candidate should be capable of independently managing a 4 MLD integrated water ecosystem, balancing the very different requirements of a residential school and a 350-bed hospital, while ensuring reliability, safety, compliance, sustainability and cost efficiency.
Preferred Experience Benchmark:
Experience managing 4 MLD+ WTP/STP infrastructure in a hospital, large residential campus, university, township or similar integrated facility will be strongly preferred.
