Dot & Key Skincare
Website:
dotandkey.com
Job details:
Job Title: Central QA (CQA) Manager
Location: Kolkata (Onsite - Work from Office)
About the Role:
We are looking for a detail-oriented and execution-focused Central QA (CQA) Manager to lead quality assurance operations across third-party manufacturing units. The role will be responsible for ensuring consistent product quality, packaging compliance, process adherence, and finished goods standards across the supply chain while supporting seamless commercialization in a fast-paced beauty and personal care environment.
Key Responsibilities:
- Drive end-to-end quality assurance processes across third-party manufacturing units and suppliers.
- Conduct regular visits and audits at 3P manufacturing locations to ensure adherence to quality standards, SOPs, and regulatory requirements.
- Monitor and ensure packaging material quality, finished goods quality, and process compliance across production batches.
- Collaborate closely with manufacturing, R&D, sourcing, packaging, and supply chain teams to resolve quality issues and improve operational efficiency.
- Lead root cause analysis (RCA), CAPA implementation, deviation management, and quality improvement initiatives.
- Ensure timely closure of quality observations, audit findings, and non-conformance reports.
- Support technology transfer and commercialization of new formulations from R&D to manufacturing units.
- Maintain QA documentation, batch records, specifications, test reports, and quality MIS trackers.
- Ensure compliance with internal quality systems, GMP standards, and regulatory requirements.
- Monitor supplier quality performance and drive continuous quality improvement initiatives.
Preferred Skills & Know-how:
- Strong expertise in Quality Assurance / Quality Control within skincare, cosmetics, or personal care industry.
- Good understanding of packaging quality, finished goods quality, and manufacturing quality systems.
- Strong analytical, documentation, and problem-solving capabilities.
- Experience handling audits, CAPA, deviation management, and process improvement initiatives.
- Exposure to technology transfer of formulations and commercialization processes preferred.
- Ability to manage cross-functional stakeholder coordination across manufacturing and supply chain teams.
Experience Requirements:
- 6–10 years of experience in QA/QC within beauty, skincare, cosmetics, FMCG, or personal care industry.
- Master’s degree in Chemistry, Cosmetic Technology, Chemical Engineering, Oil Technology, Pharmacology, Pharmaceutics, or related field.
- Prior experience working with third-party manufacturing units preferred.
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