Website:
hirexa.ai
Job details:
ABOUT THE ROLE
We are seeking a dedicated Center Manager for V6 Clinics at our Chandigarh location.
This role requires an individual with over 5 years of experience in the aesthetics and skin clinic business. As a Center Manager, you will be responsible for overseeing the complete operations of the center and driving sales and growth.
The role is full-time and on-site, with the expectation to join within 15 days.
V6 Clinics:
https://v6clinics.com/
https://www.linkedin.com/company/v6-clinics/
KEY RESPONSIBILITIES
- Take complete ownership of the day-to-day operations of the clinic.
- Monitor patient flow, appointment scheduling, consultation processes, treatment coordination, and billing.
- Ensure optimum utilization of doctors, therapists, technicians, front-desk staff, and other clinic resources.
- Identify operational bottlenecks and implement corrective measures.
- Establish and maintain standardized processes across front desk, consultation, treatment, billing, and follow-up.
- Coordinate with the central team to ensure smooth execution of operational initiatives.
- Maintain adequate availability of consumables, equipment, and other clinic requirements.
# Business Growth & Revenue
- Take ownership of the center's revenue and business growth targets.
- Develop and execute strategies to increase patient footfall, consultations, treatment conversions, and repeat visits.
- Drive revenue through effective management of treatment packages, memberships, upselling, cross-selling, and patient retention.
- Monitor daily, weekly, and monthly sales performance against targets.
- Analyze revenue trends and identify opportunities to improve center profitability.
- Work closely with the marketing and central growth teams to convert leads into consultations and treatments.
- Develop local market strategies to increase the clinic's visibility and patient base.
# Sales & Conversion Management
- Monitor the complete patient conversion funnel from lead generation to consultation and treatment.
- Track metrics such as lead conversion, consultation conversion, treatment conversion, average ticket size, repeat visits, and revenue per patient.
- Ensure timely follow-up with prospective and existing patients.
Identify reasons for lost leads and develop corrective strategies.
# Team Management & Leadership
- Manage, mentor, and motivate the clinic team, including front desk, counselors, therapists, technicians, and support staff.
- Define individual responsibilities and ensure accountability for assigned KPIs.
- Conduct regular team meetings and performance reviews.
- Monitor attendance, productivity, discipline, and overall team performance.
- Identify skill gaps and coordinate with the central training team for required training.
- Build a positive, performance-oriented, and patient-centric work culture.
REQUIREMENTS
- Minimum 5 years of experience in the aesthetics and skin clinic industry.
- Proven track record in managing center operations.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to drive sales and achieve growth targets
WHAT WE OFFER
Compensation: Up to ₹12 LPA based on role fit, experience, skills, interview performance, and current compensation structure.
HOW TO APPLY
Click the link below to fill the application form:
https://hirexa.ai/a/D45FA6FAEB
Click on Apply to know more.