Odox SoftHub LLP
Website:
odoxsofthub.com
Job details:
Job Description – Business Development Manager (BDM)
Job Summary
The Business Development Manager (BDM) is responsible for driving business growth by developing and executing sales strategies, generating new business opportunities, and managing client relationships. The role involves leading the sales team, identifying customer requirements, preparing commercial proposals, and ensuring the achievement of revenue targets through effective sales planning and execution.
Key Responsibilities
- Develop and execute sales strategies to achieve monthly, quarterly, and annual revenue targets.
- Lead the internal marketing team and drive lead generation initiatives through innovative marketing strategies.
- Identify new business opportunities and expand existing customer accounts.
- Explore and implement new channels and methods for lead generation.
- Analyse market trends, competitor activities, and customer requirements to identify growth opportunities.
- Monitor, analyse, and improve the overall performance of the internal marketing team.
- Lead, mentor, and motivate the sales and marketing teams to achieve individual and team targets.
- Work closely with the Sales Head and coordinate with the sales team to achieve business objectives.
- Manage the complete sales cycle from lead generation to project closure.
- Convert prospective leads into customers through effective consultation, negotiation, and relationship building.
- Prepare quotations, commercial proposals, Statements of Work (SOW), and other sales-related documents.
- Maintain an accurate sales pipeline, prepare sales forecasts, and submit periodic sales reports.
- Ensure all customer interactions, opportunities, and sales activities are accurately updated in the CRM system.
- Build and maintain strong relationships with new and existing customers.
- Identify and pursue upselling and cross-selling opportunities.
- Coordinate with functional and technical teams to ensure a smooth transition from sales to project delivery.
- Ensure high levels of customer satisfaction by addressing customer concerns promptly.
- Prepare professional, attractive, and competitive customer demonstrations using AI-powered tools.
- Continuously improve demo quality to provide a better customer experience and maintain a competitive advantage.
- Train and mentor the sales team effectively using AI tools for presentations, demonstrations, and sales enablement.
- Introduce innovative sales ideas, customer engagement strategies, and process improvements to enhance business growth.
- Represent the company at client meetings, networking events, exhibitions, and business conferences whenever required.
Qualifications
- Bachelor's degree in business administration, Marketing, Information Technology, or related field.
Experience
- 3–6 years of experience in Business Development, B2B ERP Sales, or IT Services Sales.
- Proven experience in achieving sales targets and managing enterprise customer relationships.
- Experience in leading sales and/or marketing teams is preferred.
Required Skills
- Strong understanding of ERP solutions and business processes.
- Proven experience in B2B ERP sales.
- Excellent communication, negotiation, and presentation skills.
- Strong leadership, team management, and coordination skills.
- Target-oriented with a proven ability to convert prospective leads into customers.
- Fast learner with the ability to quickly adapt to new products, sales processes, and selling methodologies.
- Strong analytical and strategic planning abilities.
- Proficiency in CRM software and Microsoft Office applications.
- Hands-on experience using AI tools for preparing presentations, demonstrations, and sales content.
- Ability to train and mentor team members on AI-enabled sales practices.
- Innovative mindset with the ability to introduce new sales ideas and customer engagement strategies.
- Strong organizational and time management skills.
Preferred Qualifications
- Experience in B2B ERP implementation or software solution sales.
- Knowledge of Hindi and/or Arabic will be an added advantage.
- Willingness to travel for client meetings and business development activities.
Key Performance Indicators (KPIs)
- Achievement of monthly, quarterly, and annual sales targets.
- Revenue generated from new and existing customers.
- Number of qualified leads converted into customers.
- Sales pipeline value and forecast accuracy.
- Customer retention and repeat business.
- Upselling and cross-selling revenue.
- Team performance and target achievement.
- CRM data accuracy and timely reporting.
- Customer satisfaction and relationship management.
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