Forsyth Lodge
Website:
forsythlodge.com
Job details:
We are looking for a Business Development Executive for our Sales team in Forsyth Lodge. Kindly apply if the following roles and responsibilities suit you:
- Industry: Hospitality / Luxury Travel
- Experience: 1 year
- Role: B2C Sales | Direct Bookings | Hotel Reservations
Key Responsibilities:
- Handle direct enquiries through calls, WhatsApp, email and website.
- Convert hotel/resort enquiries into confirmed bookings.
- Understand guest requirements and recommend suitable stay and experiences.
- Handle end-to-end reservations, including quotations, follow-ups and confirmations.
- Follow up with leads and improve enquiry-to-booking conversion.
- Upsell room categories, safari experiences, meals and other add-ons.
- Handle customer queries, objections and pricing discussions professionally.
- Maintain enquiry, follow-up and booking trackers.
- Coordinate with the reservations and operations teams for smooth guest handling.
- Achieve monthly booking and revenue targets.
Requirements:
- 1 year of experience in hotel sales, hospitality, travel sales or reservations.
- Strong communication, negotiation and convincing skills.
- Experience in B2C sales and direct customer handling.
- Strong follow-up and relationship-management skills.
- Target-oriented with a customer-first approach.
- Interest in luxury hospitality, travel and wildlife will be an advantage.
Website: www.forythlodge.com
Click on Apply to know more.
