Website:
zibahomes.com
Job details:
BUSINESS DEVELOPMENT EXECUTIVELuxury Furniture | Retail & Online Brand Management
Location: Chandigarh / Panchkula
Experience: 3–6 years
Industry: Luxury Furniture | Interior Design | Home Décor | Luxury Retail
Employment: Full-time
About the Role
We are looking for a dynamic and experienced Business Development Executive to join our growing luxury furniture brand.
The ideal candidate will have prior experience in luxury furniture sales, premium retail, interior design, or high-end home décor, with a strong understanding of both physical store sales and online furniture brand management.
You will be responsible for driving sales, developing relationships with clients and interior designers, managing leads, and helping grow the brand across our gallery/store and digital platforms.
Key Responsibilities
Sales & Business Development
- Drive sales through the gallery/store and online channels.
- Handle incoming enquiries, leads and walk-in clients from initial interaction through to conversion.
- Build and maintain relationships with HNI clients, interior designers, architects, developers and hospitality clients.
- Generate new business opportunities through proactive outreach and networking.
- Follow up consistently with prospective and existing clients.
- Prepare quotations, proposals and product presentations.
- Negotiate with clients while maintaining the brand's luxury positioning and pricing standards.
- Achieve monthly and quarterly sales targets.
Store & Gallery Management
- Manage the day-to-day sales experience at the gallery.
- Ensure the showroom is presented to the highest luxury retail standards.
- Maintain strong knowledge of all products, materials, finishes, customisation options and pricing.
- Assist clients in selecting products based on their requirements, interiors and design preferences.
- Coordinate with production, design and operations teams to ensure smooth order execution and delivery.
- Maintain accurate records of leads, enquiries, sales and client follow-ups.
Online Furniture Brand Management
- Manage and respond to enquiries received through the website, Instagram, WhatsApp and other digital platforms.
- Convert online enquiries into qualified leads and sales.
- Coordinate with the marketing/social media team to ensure products, collections and campaigns are effectively presented online.
- Monitor website product listings, pricing, descriptions and availability.
- Identify opportunities to improve online customer experience and conversion.
- Maintain a strong understanding of the luxury furniture market and competitor landscape.
Client & Designer Relationships
- Develop a strong network of architects, interior designers, stylists and industry professionals.
- Maintain regular communication with existing clients and design studios.
- Identify potential collaborations, projects and bulk/contract opportunities.
- Attend exhibitions, design events and networking events on behalf of the brand.
What We Are Looking For
- 3–6 years of relevant experience in luxury furniture, premium interiors, home décor, luxury retail or a related industry.
- Prior experience in luxury furniture sales is highly preferred.
- Experience managing a physical furniture store/gallery is a strong advantage.
- Experience working with an online furniture/home décor brand is preferred.
- Excellent communication, presentation and negotiation skills.
- Strong sales and relationship-building abilities.
- Good understanding of luxury customer expectations.
- Strong commercial and business development mindset.
- Ability to independently manage leads and follow-ups.
- Good knowledge of CRM systems, Excel/Google Sheets, WhatsApp Business and digital sales platforms.
- Interest in furniture, interiors, architecture, art and design.
- Strong attention to detail and a polished, professional personality.
Key Performance Indicators
- Monthly and quarterly sales targets
- Lead-to-sale conversion
- New client acquisition
- Repeat business and referrals
- Interior designer/architect network growth
- Gallery walk-in conversion
- Online enquiry conversion
- Average order value
- CRM and follow-up efficiency
Why Join Us?
This is an opportunity to work with a growing luxury furniture and design brand and play a key role in expanding its retail and online presence.
The role offers significant exposure to luxury clients, architects, interior designers, bespoke furniture, international materials and high-end design projects.
If you have a strong sales background, understand luxury customers and are passionate about furniture and design, we would love to hear from you.
To Apply: Please send your CV along with a brief introduction and details of your previous experience in luxury furniture/interior sales.
Click on Apply to know more.