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Company Description Hashtag Event Organisers is an event management company that designs and delivers memorable experiences for a wide range of occasions, including weddings, parties, traditional ceremonies, inaugurations, and destination events. The team focuses on blending creativity with client preferences to craft celebrations that reflect individual stories and cultural values. From intimate gatherings to large-scale functions, the company manages every detail to ensure smooth execution and lasting impressions. Hashtag Event Organisers collaborates closely with clients through personalized consultations and maintains an active online presence to showcase its latest work and services.
Role Description Back Office Employees at Hashtag Event Organisers provide essential administrative and operational support to ensure events are planned and executed efficiently. In this full-time remote role, responsibilities include managing documentation, updating databases, handling email and phone inquiries, and coordinating with front-line teams for event schedules, vendor details, and client requirements. The role involves preparing reports, assisting with basic finance-related tasks such as tracking payments and invoices, and supporting sales teams with lead follow-up and proposal formatting. Back Office Employees also help maintain organized records, contribute to process improvements, and uphold high standards of accuracy, professionalism, and responsiveness in all internal and external communications.
Qualifications
- Candidates should possess strong Back Office Operations skills, including data entry, documentation management, and basic reporting.
- Candidates should possess effective Communication skills to interact with internal teams, vendors, and clients in a clear and professional manner.
- Candidates should possess Customer Service skills, with the ability to respond to inquiries, resolve issues, and support a positive client experience.
- Candidates should possess foundational Finance skills, such as handling invoices, tracking payments, and assisting with simple reconciliations.
- Candidates should possess Sales support skills, including organizing leads, assisting with proposals, and coordinating follow-up activities.
- Additional beneficial qualifications include proficiency with office productivity tools (spreadsheets, word processing, email), strong organizational and time-management abilities, attention to detail, and the capacity to work independently in a remote environment.
- Previous experience in event management, hospitality, or administrative roles is an advantage; a relevant diploma or degree in business, commerce, or a related field is preferred but not mandatory.
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