International Voice Processs Executive
Scientex Medtech
- Location
- Puducherry, India
- Job type
- Full-time
Required skills
- communication skills
- customer service
About the role
Scientex Medtech
Website:
scientexmedtech.com
Job details:
Qualification & Experience :
- Open to undergraduates & postgraduates
- Excellent spoken English and communication skills are required.
- Experience in international voice process, BPO customer service, or Telecalling is an added advantage.
Job Responsibilities :
- Handle inbound/outbound international customer calls professionally.
- Communicate with customers from international markets.
- Understand customer requirements and provide appropriate solutions.
- Resolve customer queries and complaints effectively.
- Maintain high standards of customer service and professionalism.
- Follow company processes, policies, and quality standards.
- Maintain accurate customer and call records.
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