Senior Manager, Customer Support (Customer Experience & Support Operations)
Aurora
- Salary
- $162k - $287k
- Experience
- 8+ yrs
- Location
- Dallas, Texas, United States
- Job type
- Full-time
About the role
8+ years in customer support with 4+ years leading teams; experience scaling frontline support, CRM (Salesforce), data-driven decision making, AI/self-service deployment, strong communication and stakeholder management; flexible for occasional nights/weekends and travel.
About Aurora
Developing autonomous driving technology for trucking and passenger mobility.
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