Curefit - house of cult
Website:
cult.fit
Job details:
Job Title: Associate Centre Manager – Cult.fit
About the Role:
Associate Centre Manager is the face of Cult.fit Gym centers and is responsible for delivering a seamless member experience, driving sales performance, and ensuring operational excellence. This role requires strong ownership, customer centricity, and a passion for creating an energetic, service-driven fitness environment.
Key Responsibilities
1. Sales & Business Growth
● Own monthly targets for Gym memberships, renewals, and upsells.
● Drive walk-in/trial conversions through effective consultations.
● Manage the entire membership conversion process with clean, consistent, and timely
documentation via the portal.
2. Gym Centre Operations Management
● Ensure smooth daily operations using the prescribed checklist tools in the gym.
● Oversee class schedules, trainer punctuality, and session readiness.
● Conduct daily facility audits to maintain cleanliness, safety, and brand standards.
● Manage inventory of essentials (first-aid, water, etc.) and ensure timely restocking.
● Address operational gaps related to attendance, bookings, equipment, or facility.
3. Gym Member Experience & Engagement
● Build strong rapport with members to create a welcoming, community-driven environment.
● Resolve escalations and ensure a smooth before/during/after-class experience.
● Capture and document feedback from members and trainers for continuous improvement.
● Uphold Cultfit’s service quality and act as the primary representative of the centre.
Work Schedule:
Straight Shift - 5:30 AM to 2:30 PM , 1:30 PM to 10:30 PM
Split Shift - 5:30 AM to 9:30 AM , 5:00 PM to 10:00 PM
What Success Looks Like:
● Meeting/exceeding sales and conversion targets.
● A consistently smooth, compliant, and high-performing center.
● High member satisfaction, retention, and NPS.
● Strong center ambience, audit scores, and operational excellence.
Qualifications & Skills
● Bachelor’s/Diploma degree.
● 2–5 years of experience in sales, operations, hospitality, retail, or service roles.
● Strong communication and customer-handling skills.
● Willing to work in shifts.
● High ownership and problem-solving ability.
● Good to have: Passion for fitness, wellbeing, and community building.
Why Join Cultfit?
● Comprehensive health insurance and wellness benefits.
● Exclusive access to Cultfit workouts, enabling you to transform your own fitness journey.
● Be part of Cultfit’s mission to #makehealtheasy for millions.
● Exposure to sales, operations, customer experience, and business performance.
● High-growth environment with performance-based advancement.
Click on Apply to know more.
