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Job details:
We're Hiring: Operations & Customer Experience Executive
đź“Ť Location: Ludhiana (On-site)
We're looking for someone who is curious, organised, and eager to learn to join our team at ONEWAY.
This role is ideal for a fresher or someone with up to 1 year of experience who enjoys solving problems, working with people, and being part of a fast-growing consumer brand.
What you'll be doing:
- Processing and managing daily website orders.
- Coordinating with our warehouse and internal teams to ensure smooth order fulfillment.
- Assisting customers with order updates, returns, exchanges, and general queries.
- Keeping track of operational tasks and ensuring nothing slips through the cracks.
- Supporting the founder with day-to-day coordination and office-related responsibilities.
- Helping us improve processes as ONEWAY continues to grow.
We're looking for someone who:
- Is eager to learn and take ownership.
- Is organised and detail-oriented.
- Communicates clearly and professionally.
- Is comfortable using a computer and learning new software.
- Enjoys working in a fast-paced environment.
- Values teamwork and has a positive attitude.
Why join ONEWAY?
We're building more than a clothing brand—we're building a company with strong systems, thoughtful products, and a culture of continuous improvement. If you're excited to learn, grow, and contribute from day one, we'd love to hear from you.
Click on Apply to know more.
