Frido
Website:
myfrido.com
Job details:
Job Description – Assistant Manager (Retail Operations)
Company: Frido
Location: Pune
Function: Retail Operations
About Frido
Frido is a fast-growing Indian D2C brand focused on building innovative, consumer-first products that improve everyday
mobility, comfort, and quality of life. From orthopaedic and mobility solutions to thoughtfully designed daily-use products,
Frido is driven by a strong product-led mindset and deep customer empathy. As part of its omnichannel expansion, Frido
is actively scaling its offline presence through Frido Experience Stores, designed to offer customers a guided, high-quality
retail experience aligned with the brand’s values. With rapid growth across formats and locations, Frido is building a
strong retail operations team to ensure operational excellence, consistency, and scalability across all stores.
Website: https://www.myfrido.com
Role Overview
The Assistant Manager – Retail Operations will support and oversee end-to-end operations across multiple Frido
Experience Stores. The role focuses on ensuring operational discipline, process adherence, people management, and
performance tracking while acting as a key link between store teams and Head Office functions.
Key Responsibilities
l Oversee daily operations across multiple Frido Experience Stores and ensure adherence to SOPs and brand
standards
l Conduct regular store audits covering hygiene, VM standards, staffing readiness, and compliance
l Monitor inventory levels, stock accuracy, replenishment cycles, and shrinkage control
l Guide, train, and support Store Managers and store teams; assist in onboarding and training
l Track store performance metrics including sales, footfall, conversions, productivity, and inventory
l Review MIS, dashboards, and operational reports; share insights with leadership
l Coordinate closely with HR, Supply Chain, Finance, and central retail teams
l Support rollout of new processes, initiatives, and operational improvements
Ideal Candidate Profile
l Experience in Retail Operations / Multi-store Management with exposure to D2C brands, retail chains, FMCG, or
fast-growing startups
l Strong execution-oriented and process-driven mindset with understanding of SOPs and audits
l People management capability with strong operational problem-solving skills
l Ability to coordinate across functions and understand basic performance metrics
l High ownership, accountability, and comfort in fast-paced growth environments
l Experience in new store launches, dashboards, or analytics is a plus; MBA/PGDM preferred but not mandatory
Click on Apply to know more.
