Talent500
Website:
talent500.co
Job details:
About H.E. Services:
At H.E. Services vibrant tech Center in Hyderabad, you will have the opportunity to contribute to technology innovation for Holman Automotive, a leading American fleet management and automotive services company. Our goal is to continue investing in people, processes, and facilities to ensure expansion in a way that allows us to support our customers and develop new tech solutions.
Holman has come a long way during its first 100 years in business. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and up fitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Join us and be part of a team that's transforming the way Holman operates, creating a more efficient, data-driven, and customer-centric future.
Job Inputs:
Under the supervision of Account Executive, Account Manager, or Direct Supervisor, the Analyst will:
- Review certificates of insurance, policies, endorsements, and related insurance documentation to verify compliance with contractual insurance requirements.
- Identify compliance deficiencies and communicate required corrections to appropriate stakeholders.
- Follow up on outstanding and non-compliant items to ensure timely resolution and compliance.
- Document compliant and non-compliant statuses within agency management systems and maintain accurate audit trails.
- Interpret contractual insurance requirements and compare them to provided insurance documentation.
- Research and respond to questions regarding insurance requirements and compliance standards.
- Collaborate with internal service teams to troubleshoot compliance issues and develop practical solutions.
- Maintain detailed notes and supporting documentation for all compliance reviews and communications.
- Manage high volumes of compliance reviews while meeting established service standards and deadlines.
- Assist with system clean-up initiatives, data validation projects, and ongoing process improvement efforts.
- Identify trends, recurring issues, and opportunities to improve compliance workflows and reporting.
- Support Account Managers, and Account Executives with needs related to compliance and insurance documentation.
- Escalate complex contractual, coverage, or compliance issues to appropriate leadership as needed.
- Prepare compliance reports and status updates for stakeholders.
- Perform special projects and other duties as assigned.
Education and/or Training:
- Associate or bachelor's degree preferred, or equivalent work experience.
- Insurance industry coursework, contract review experience, or compliance-related training preferred.
- Proficient in Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.
- Ability to learn and effectively utilize agency management systems and compliance tracking platforms.
Relevant Work Experience:
- 1-4 years of experience in insurance operations, compliance, risk management, certificate management, contract administration, or related fields preferred.
- Previous experience reviewing certificates of insurance, insurance policies, or contractual insurance requirements is preferred.
- Property and Casualty insurance knowledge preferred.
- Experience managing high-volume administrative or compliance-related workloads.
- Experience working in a customer service or collaborative team environment.
Planning/Organizing/Managerial Knowledge:
- Exceptional attention to detail and commitment to accuracy.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Effective time management skills and ability to consistently meet deadlines.
- Demonstrates critical thinking and sound judgment when reviewing complex documentation.
- Ability to analyze contractual language and identify compliance requirements.
- Comfortable asking questions and seeking clarification when needed.
- Ability to work independently while recognizing when escalation or assistance is required.
- Demonstrates flexibility and adaptability in a fast-paced environment.
- Maintains professionalism when handling challenging situations and competing priorities.
- Continuously seeks opportunities to improve processes and efficiencies.
- Ability to problem solve and develop practical solutions to compliance-related issues.
Communicating & Influencing Skills:
- Strong written and verbal communication skills.
- Ability to communicate compliance deficiencies professionally and clearly.
- Effectively gathers, analyzes, and applies information to provide accurate responses.
- Builds positive working relationships.
- Demonstrates excellent follow-up skills.
- Ability to explain insurance terminology and contractual requirements in a clear, understandable manner.
- Works collaboratively across departments to achieve compliance objectives.
- Maintains consistency, integrity, and accountability in all interactions.
- Responds effectively to non-standard requests by researching and coordinating appropriate solutions.
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