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AIS-140 GPS Support & Customer Management Executive Job Title: AIS-140 GPS Support & Customer Management Executive Salary: ₹17,000 – ₹21,000 per month Working Days: Monday to Saturday Working Hours: 10:00 AM – 6:00 PM Monthly Off: 1 day Work Location: Office-based — Work from Home is not available Benefits: PF facility About the Role We are looking for a responsible and organized AIS-140 GPS Support & Customer Management Executive to handle customer requests, GPS-related support, and eSIM activation/top-up requests. The candidate will be responsible for collecting requests received through WhatsApp groups and email and maintaining accurate records in Excel/Google Drive. Key ResponsibilitiesHandle AIS-140 GPS customer support and resolve basic customer queries. Collect and manage eSIM activation and top-up requests received through WhatsApp groups and email. Check customer/request details and ensure the required information is complete. Enter and maintain all requests accurately in Excel/Google Sheets
- Upload and organize relevant records/documents in Google Drive
- Coordinate with the concerned team for eSIM activation, top-up, and customer requests. Follow up on pending requests and provide timely updates. Maintain proper records of completed, pending, and cancelled requests. Communicate professionally with customers and internal teams. Ensure accuracy and confidentiality of customer information. RequirementsBasic understanding of GPS tracking / AIS-140 systems is preferred. Good communication and customer-handling skills. Medium-level English communication is required. Basic knowledge of MS Excel / Google Sheets
- Comfortable using WhatsApp, Email, and Google Drive
- Good typing and data-entry skills. Must be organized, responsible, and able to manage multiple requests. Freshers with good computer skills may also apply; relevant experience will be an advantage. Employment Details Salary: ₹17,000 – ₹21,000/month Working Days: Monday to Saturday Working Hours: 10:00 AM – 6:00 PM Monthly Off: 1 day PF: Available Work from Home: Not available Job Type: Full-time, Office-based Ideal CandidateThe ideal candidate should be comfortable working with WhatsApp groups, email, Excel/Google Sheets, and Google Drive , have good attention to detail, and be able to handle customer requests efficiently and professionally. Interested candidates can apply with their updated CV/resume.
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