Website:
dialflo.ai
Job details:
Dialflo.ai
In-office, Bengaluru
₹10,000–15,000/month (immediate)
We are building outcome-first voice AI agents for operations-heavy industries like staffing, logistics, D2C etc.
Your job
- listen to the calls and catch what's broken before the client does.
What you'll do
- Go through call transcripts in Hindi and English, every day
- Flag repeated questions, wrong routing, bad disqualifications, agent confusion, hang-ups
- Log findings clearly
- Escalate anything serious the same day
- Spot patterns across campaigns so we fix root causes, not just single calls
You'll fit if you
- Are fluent in spoken and written Hindi and English (mandatory)
- Write specific observations, not vague ones — "repeated the address question at 0:47 and 1:12," not "agent seemed off"
- Are comfortable in Excel/Sheets
Bonus: Support/QA background
Growth path
Do well here and you'll get pulled into prompt reviews, conversation design, and client calls. Real exposure to how these agents are built. Strong performers get a shot at a full-time QA/Ops role.
Click on Apply to know more.
