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A digital marketing company based in Kerala, India is looking for an experienced AI & Marketing Operations Manager to take ownership of its marketing technology, automation and execution ecosystem.
This is not a conventional Marketing Manager role.
We are looking for someone who understands how to combine Marketing + AI + Automation + CRM + Lead Generation + Analytics to build a highly efficient, technology-driven marketing operation.
🎯 THE ROLE
You will act as the Control Tower for the entire marketing operation.
Your responsibility will be to build, manage, optimise and continuously automate the systems that power marketing, lead generation and client delivery.
You will be responsible for:
• AI tools, AI workflows and AI agents
• CRM management and optimisation
• Marketing automation
• Lead-generation systems
• Email marketing automation
• WhatsApp marketing and automation
• Social media publishing systems
• SEO workflows and automation
• GEO / AI Search optimisation workflows
• AI-assisted content production
• Campaign planning and execution
• Marketing analytics and dashboards
• Marketing SOPs and process optimisation
• Internal workflow automation
• Lead nurturing and follow-up systems
• Reporting and performance tracking
• Identifying repetitive manual processes and eliminating them through technology
WHAT WE EXPECT YOU TO ACHIEVE :
You will be expected to:
✅ Build and automate the marketing operation
✅ Increase qualified lead generation
✅ Improve lead response and follow-up
✅ Implement AI across appropriate marketing functions
✅ Reduce dependency on manual processes
✅ Improve marketing productivity per employee
✅ Establish scalable marketing systems and SOPs
✅ Ensure CRM data is accurate, structured and actionable
✅ Improve campaign execution and reporting
✅ Continuously identify opportunities for automation and optimisation
WHO WE ARE LOOKING FOR :
Minimum 5 years of hands-on experience in a similar AI / Marketing Operations / Marketing Automation role is mandatory.
We are looking for a hands-on operator, not someone who only delegates work.
You should have practical experience with several of the following:
• AI tools and AI-powered workflows
• Marketing automation platforms
• CRM systems
• Lead-generation technology
• Email automation
• WhatsApp automation
• SEO and GEO
• Analytics and reporting
• Social media management systems
• Marketing dashboards
• Workflow automation platforms
• AI agents and automation
• Digital marketing campaign execution
You should be comfortable learning new technology quickly, connecting different systems and finding ways to automate work that is currently being done manually.
PERSONAL ATTRIBUTES:
You must have:
• Excellent listening skills
• Strong analytical and problem-solving ability
• Excellent communication skills
• Fluent English, written and spoken
• The confidence to communicate with clients, management and internal teams
• Strong attention to detail
• A structured and process-oriented approach
• A strong sense of ownership
• Ability to work independently
• Ability to prioritise and manage multiple workflows
• Curiosity about emerging AI technologies
• A genuine passion for automation and technology
• A builder's mindset, not simply an executor's mindset
KEY PERFORMANCE INDICATORS:
Your performance will be measured against tangible business outcomes, including:
• Marketing-qualified leads generated
• Cost per qualified lead
• Campaign execution rate
• Percentage of marketing processes automated
• Marketing output per employee
• CRM hygiene and data accuracy
• Lead response time
• Marketing-attributed pipeline
• Client reporting accuracy
• Number of manual processes eliminated
• Productivity improvements achieved through AI and automation
LOCATION ELIGIBILITY:
IMPORTANT: PLEASE READ BEFORE APPLYING
Candidates MUST be a native of one of the below states:
Kerala / Karnataka / Tamil Nadu / Andhra Pradesh / Telangana
Candidates from other Indian states should NOT apply.
This is a strict requirement for this position.
THIS ROLE IS NOT FOR YOU IF...
❌ You are primarily a social media manager
❌ Your experience is mainly campaign coordination
❌ You rely entirely on others to implement technology
❌ You have little hands-on experience with automation
❌ You are uncomfortable experimenting with AI tools
❌ You need to be told what to do at every stage
❌ You are looking for a traditional 9-to-5 marketing management role
THIS ROLE IS FOR YOU IF...
You look at a repetitive marketing process and immediately think:
"How can we automate this?"
You see AI as a way to make a small team significantly more productive.
You enjoy connecting people, technology, data and processes to create a marketing machine that works efficiently and scales.
If that sounds like you, we want to hear from you.
To apply: Send your CV along with a brief summary of the most significant AI, automation or marketing operations system you have personally implemented.
Please do not apply if you do not meet the 5+ years hands-on experience requirement or the state eligibility criteria.
Click on Apply to know more.
