Website:
glidolabs.com
Job details:
About the Role
Location: Noida, Uttar Pradesh
Job Type: Full-Time
Work Mode: On-Site
🚨 Important: Please apply only if you are based in Delhi NCR or can reliably travel to our Noida office every day. This is an on-site role. If you cannot commute to Noida, please do not apply. 🚨
We are looking for an Account Manager who can own and grow relationships with some of our most important clients.
You will work closely with high-stake brands such as Affle, Signify Philips, AstroTalk, ID.me, Policybazaar, and others, ensuring that their accounts are managed with strong communication, accountability, transparency, and attention to detail.
This role sits at the intersection of client management, content execution, strategy, analytics, and business growth. You will not just be responsible for getting work delivered. You will be responsible for making sure the client feels confident, informed, and excited about working with us.
Roles & Responsibilities
- Own client accounts and build strong day-to-day relationships with key stakeholders.
- Ensure all promised deliverables are delivered on time and as per expectations.
- Coordinate with internal content, creative, strategy and production teams to keep projects on track.
- Keep clients updated on account progress, timelines, challenges and next steps.
- Share weekly dashboards and performance reports with clear insights and updates.
- Understand client needs and proactively bring new ideas, products and services to the table.
- Identify upsell and cross-sell opportunities within existing accounts.
- Handle client feedback and ensure it is communicated and executed internally.
- Stay on top of account health, client satisfaction and upcoming requirements.
- Work closely with leadership to grow and retain key accounts.
What We’re Looking For:
- 2+ years of experience in agency account management, preferably working with brands and content-led accounts.
- Strong communication skills and the ability to have clear, confident conversations with clients.
- Good understanding of content, social media and content marketing, not just account management.
- Someone who understands what makes content work and can contribute ideas, not just manage timelines.
- Proven experience in growing Instagram or social media accounts from zero to a meaningful audience, either for your own account or for clients.
- Ability to think beyond execution and identify opportunities to improve performance and grow client accounts.
- During the interview, you will be expected to walk us through relevant case studies and accounts you have worked on, including the role you played and the results achieved.
About Glido Labs
Glido Labs is a Content IP Studio. We build content-led media assets for brands and build our own content IPs across categories.
We combine content, storytelling, social media and AI-powered production to help brands build audiences and create content that performs.
We have built 10+ content IPs, generated 550M+ organic views, and worked with brands including Affle, Signify Philips, Tata AIA, Axis Bank, Bajaj Finance, Patanjali, Headout, Britannia, PUMA and more.
We are a fast-moving team where you get to work closely with brands, content and strategy from day one.
You can check more about us: www.glidolabs.com
You can share your resume at rajat@glido.ai
Click on Apply to know more.