Cre8r.ai
Website:
cre8r.ai
Job details:
Company Description Cre8r.ai is a data-driven influencer marketing platform that helps early-stage startups, D2C brands, and SMEs discover over 4 million content creators and run high-impact, influencer-led campaigns. Using AI-powered discovery, the platform connects brands with creators who closely match their tone, values, and target audience. Cre8r.ai provides live campaign tracking that enables marketing teams to make agile, data-informed decisions and optimize performance in real time. Advanced sentiment analysis tools help brands understand audience reactions, track themes and trends, and access clear campaign summaries. The company focuses on empowering growth-focused businesses with actionable insights and scalable influencer marketing solutions.
Role Description This is a full-time, on-site Account Manager role based in Gurugram. The Account Manager will manage end-to-end client relationships, including onboarding new clients, understanding campaign objectives, and translating them into clear influencer marketing strategies. Responsibilities include coordinating with internal teams to plan and execute campaigns, managing creator outreach, negotiating terms, and ensuring timely deliverables. The role also involves monitoring campaign performance on Cre8r.ai, preparing concise reports, and presenting insights and recommendations to clients. The Account Manager will proactively address client concerns, identify opportunities for upselling or cross-selling, and support process improvements to enhance client satisfaction and retention.
Roles & Responsibilities
- Drive & support the account management function for the designated client/s that includes but not limited to client’s; monthly revenue target, campaign planning & roll outs, query/call/s handling, scheduled reach-out/calls to clients, invoicing, payments, dashboards
- Co-ordinate directly with client’s key SPOC’s on regular basis to understand the exact requirement/s and plan all the necessary steps to ensure smooth execution as per defined SOP’s
- Coordinate with a campaign management team for smooth execution of client’s campaigns
- Make sure that the Ops team is regularly onboarding relevant set of influencers as per client’s brief
- Make sure that all internal & external trackers are regularly updated in the client’s template
- Work on media plan (google sheet/excel) and deck (canva) as per clients brief and present the same as per the requirement
- Brainstorm a creative strategy and coordinate with the creative agency to get the creative routes, treatment notes, scripts and final content
- Create SOP’s for all important processes specifically pertaining to the account management & campaign execution function
- Efficient coordination & team work with internal & external stakeholders and other colleagues.
- Ensure that the management dashboards are maintained & implemented as per SOP
- Escalate irregularities & inefficiencies in the role, function, department and company to the management as & when.
- Good account management & execution skills and ability to implement campaigns as per defined SOP’s.
- Work in the individual capacity and also channelize campaign management and Ops team towards the successful execution of campaigns as per clients marketing goals and KPI’s
- Be aware of the digital ecosystem and constant knowledge update with digital advertising ecosystem
- Good communication skills and ability to negotiate well.
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