CareerXperts Consulting
Website:
careerxperts.com
Job details:
Manages and grows client relationships by acting as a trusted advisor, ensuring customer satisfaction, retention, and revenue growth through effective account planning and execution.
Key Responsibilities:
- Serve as the primary point of contact for assigned client accounts.
- Build strong, long-term relationships with clients and key stakeholders.
- Understand client business goals and align solutions accordingly.
- Identify upsell and cross-sell opportunities to drive account growth.
- Coordinate with internal teams to ensure timely and high-quality delivery.
- Monitor account performance, resolve issues, and ensure client satisfaction.
Required Skills & Experience:
- 3–6 years of experience in account management, client servicing, or sales.
- Strong communication, negotiation, and relationship-building skills.
- Ability to manage multiple accounts and priorities simultaneously.
- Experience working with CRM tools and reporting metrics.
Preferred Skills:
- Background in B2B services, SaaS, or consulting environments.
- Data-driven approach to account planning and performance tracking.
- Ability to work in a fast-paced, target-driven environment.
Click on Apply to know more.