Quess Corp Limited
Website:
quesscorp.com
Job details:
Position: Account Manager – IT Staffing
Location: Bangalore / Gurgaon / Hyd
Experience: 5–10 years
Employment Type: Full-time
Work Mode: Work from Office – 5 Days
Key Responsibilities
- Manage and grow existing client accounts within the IT Staffing / Contract Staffing business.
- Drive end-to-end account management, including client relationship management, requirement gathering, delivery coordination and issue resolution.
- Work closely with recruitment and delivery teams to ensure timely fulfilment of client requirements.
- Develop strong relationships with HR, Talent Acquisition, Procurement and Business stakeholders.
- Identify opportunities for upselling, cross-selling and account expansion.
- Manage client escalations and ensure high levels of customer satisfaction.
- Track account performance, revenue, margins, fulfilment and operational metrics.
- Participate in client meetings, business reviews and negotiations.
- Support commercial discussions, rate negotiations, renewals and contract extensions.
- Drive business growth through existing accounts and identify potential new opportunities.
Required Skills
- Strong experience in IT Staffing / Contract Staffing / C2H.
- Proven experience in Account Management and client handling.
- Good understanding of IT technologies and staffing models.
- Strong communication, negotiation and stakeholder-management skills.
- Experience handling enterprise clients and large-volume requirements.
- Strong commercial acumen with a focus on revenue and account growth.
Additional Advantage
- Candidates who have handled or currently handle accounts such as Accenture or Infosys will have an added advantage.
- Experience managing large enterprise/GCC accounts will be preferred.
Key Competencies
Client Management | Account Growth | IT Staffing | C2H | Contract Staffing | Business Development | Stakeholder Management | Negotiation | Revenue Management | Delivery Coordination
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