Website:
careerbloc.co.in
Job details:
Company Description CAREERBLOC is a growing education and career services organization focused on helping learners build industry-relevant skills through targeted certification courses. The company aims to bridge the gap between education and employability by offering structured learning paths and practical guidance. CAREERBLOC partners with professionals and institutions to design programs that align with current job market needs. The team is committed to supporting learners at different stages in their academic and professional journeys. Working at CAREERBLOC offers opportunities to contribute directly to learner success and professional growth.
Role Description This is a full-time, on-site Academic Counselor role based in Bengaluru, focused on certification course sales. The Academic Counselor will engage with prospective learners, understand their educational background and career goals, and recommend suitable certification programs. Day-to-day responsibilities include conducting counseling sessions via phone, email, and in-person meetings, explaining course structures, fees, and outcomes, and guiding learners through the enrollment process. The role involves maintaining accurate records of interactions, following up with leads, and meeting sales and conversion targets while ensuring ethical and learner-centric counseling. The Academic Counselor will collaborate with the marketing and operations teams to improve outreach strategies and learner experience.
Qualifications
- Counseling skills, including Student Counseling and Career Counseling, to understand learner needs and guide them toward appropriate certification courses.
- Academic Advising and Education-related knowledge to explain programs, prerequisites, and learning pathways clearly and accurately.
- Strong Communication skills, both verbal and written, to conduct persuasive yet ethical course presentations and follow-ups.
- Prior experience in academic counseling, education sales, EdTech, or training institutes is highly beneficial.
- Ability to work with targets, handle multiple inquiries, and manage time effectively in a fast-paced environment.
- Comfort with using CRM tools, spreadsheets, and online communication platforms for lead management and reporting.
- Bachelor’s degree in any discipline; a background in education, psychology, business, or related fields is an advantage.
- Professional demeanor, learner-first mindset, and willingness to work flexible hours as required by counseling schedules.
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