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Job details:
Role: Zoho Deployment, Configuration, Integration & Customization Engineer
Experience: 3-5 Years
Location: Mumbai / Hybrid
Engagement: Project-based
Key Responsibilities
- Deploy and configure relevant Zoho applications based on business requirements.
- Configure modules, workflows, forms, roles, permissions, approval processes and automation.
- Develop custom solutions using Deluge, Zoho Creator and Zoho APIs.
- Integrate Zoho with third-party applications, websites, payment gateways, WhatsApp, email and other business systems.
- Perform data migration, data mapping, validation and system testing.
- Customize dashboards, reports and business processes to meet operational requirements.
- Troubleshoot integration, configuration and automation issues.
- Work with business users to understand requirements and translate them into scalable Zoho solutions.
- Prepare technical documentation, SOPs and provide post-deployment support and training.
- Follow Zoho best practices to ensure security, scalability, maintainability and maximum utilization of the Zoho ecosystem.
Required Skills
- Strong hands-on experience with Zoho One / Zoho CRM / Creator / Books / Projects / Analytics or related Zoho applications.
- Good knowledge of Deluge scripting, REST APIs, webhooks and third-party integrations.
- Experience in workflow automation and low-code/no-code development.
- Understanding of CRM, Finance, HR, Project Management and organizational business processes.
- Strong troubleshooting, analytical and communication skills.
Preferred
- Experience implementing Zoho for NGOs, SMEs or multi-department organizations.
- Zoho certifications are an advantage.
- Experience with WhatsApp API, payment gateways, AI/automation and cloud integrations is desirable.
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